Integration

Integration is the ability for two different pieces of software to communicate with each other. While autoflow can run stand-alone without any issues, we currently have multiple levels of integration with most shop management systems.

SHOP MANAGEMENT SYSTEMS (SMS) WE CURRENTLY INTEGRATE WITH

THIRD PARTY INTEGRATIONS

CARFAX
CARFAX
CARFAX

Level 1

Level 1 integration is a one-way pull of information out of the shop management system (SMS) and the ability to sync first status. When a ticket is created in the SMS, our adapter pulls information out of the SMS and inserts it into the autoflow cloud. When you select “Check-in” in your management system, the integration will automatically add that customer to your autoflow active customer page. This can also include appointment syncing between systems and mapping of user accounts.

Estimate/RO created in SMS

autotext.me adapter

autoflow adapter uploads information to autoflow cloud

autotext.me quick-add

Customer automatically added to autoflow’s active customer page

Level 1 integrated management systems

Shopware

MaxxTraxx

Summit CRS

ALLDATA

YES Management

NAPA TRACS

Winworks

ASA Tiremaster

Level 2

Includes level 1

Level 2 integration allows your shop management system (SMS) and autoflow to sync multiple statuses. This can range from a complete status sync to multiple steps in your SMS workflow.

Estimate/RO created in SMS with status “Check-in”

Status Sync

Status sync from SMS to autoflow

autotext.me Dashboard

Customer automatically added to autoflow’s active customers page

Level 2 integrated management systems

TireShop

RO Writer

Shopkey

Mitchell 1

Level 3

Includes levels 1 & 2

Level 3 integration allows clients to push DVI results back into the shop management system (SMS) after a digital vehicle inspection (DVI) has been completed, eliminating all dual entry from service writers.

Completed DVI

Completed DVI

DVI Submit

DVI results submitted to SMS

Recommendations populated in SMS

Level 3 integrated management systems

Omnique

Protractor

Level 4

Includes levels 1, 2 & 3

Level 4 integration allows your shop to generate an autoflow work order directly from your shop management system (SMS). The autoflow work order lets your technicians clock on and off jobs and enables your shop to go completely digital.

Work Order in SMS

DVI Submit

Work Order pulled from SMS

Completed DVI

Work Order from SMS is populated in autoflow’s work order

Level 4 integrated management systems

Omnique

Protractor

Level 5

Includes levels 1, 2, 3 & 4

Level 5 integration allows your shop to see customer vehicle history directly on your autoflow digital vehicle inspection (DVI).

Vehicle history in SMS

DVI Submit

Vehicle history pulled from SMS

Completed DVI

DVI displays vehicle history

Level 5 integrated management systems

Omnique

Shop Management System + autoflow integration = Even MORE Time Savings!