Inspection Package

Digital Vehicle Inspection

By essentially pulling back the curtain and equipping customers with understanding the why behind recommended repairs and services, the DVI helps to establish transparency and create a state of trust with your customers, enabling them to make informed, confident decisions on repair approvals.

• DVI Customer Report – Send by Text or Email
• DVI Customer Insights – Monitor Customer Engagement
• Rainy Day Folder – For those slow days
• Technician Priority
• Tire Inspection – Multiple Axles
• Instant Digital Vehicle Inspection – Advanced Sublet Management

Quality Control

Quality Control implementation results in customer retention, add-on sales, shop credibility, and a positive reputation.

Internal Chat

Enable your service writers and technicians to operate more efficiently and exchange information even faster. Avoid communication discrepancies with documented chat history.

Marketing

Multiple Link Follow-Up and Review

Send customers a follow-up message that includes a link to a mobile-friendly landing page, which allows them to choose from up to four social review sites that have been preselected by the shop.

• Customizable Title, Message Body and Footer,
• Include your review links. Google Review, Facebook Review, Yelp Review and an optional custom link.
• Include a Team Picture.

Customer Score

Easily track and manage customer sentiment with auotext.me’s Customer Score.

• Customizable rating thresholds
• Customizable text responses
• Full reporting on customer scores

Rainy Day Folder

The Rainy Day Folder allows Autoflow clients to manage the potential work that has been identified in their inspection process.

Integrated tightly to our Digital Vehicle Inspection platform following up on deferred or declined work has never been easier.