Integration is the ability for two different pieces of software to communicate with each other. While autoflow can run stand-alone without any issues, we currently have multiple levels of integration with most shop management systems.
SHOP MANAGEMENT SYSTEMS (SMS) WE CURRENTLY INTEGRATE WITH
Level 1 integration is a one-way pull of information out of the shop management system (SMS) and the ability to sync first status. When a ticket is created in the management system, our adapter pulls information out of the SMS and inserts it into the autoflow cloud. When you select “Check-in” in your management system, the integration will automatically add that customer to your autoflow dashboard. This can also include appointment syncing between systems, and mapping of user accounts.
Estimate/RO Created in SMS
autoflow adapter uploads information to autoflow cloud
Customer automatically added to autoflow dashboard
Level 1 integrated management systems
Includes level 1
Level 2 integration allows your shop management system (SMS) and autoflow to sync multiple statuses. This can range from a complete status sync to multiple steps in your shop management systems workflow.
Estimate/RO Created in SMS with Status “Check-in”
Status sync from SMS to autoflow
Customer Automatically Added to autoflow Dashboard
Level 2 integrated management systems
Includes levels 1 & 2
Level 3 integration allows users to automatically add a customer to the autoflow dashboard from the SMS as well as push DVI results back into the shop management system (SMS) after an inspection has been completed, eliminating all dual entry from service writers.
DVI Results Submitted to SMS
Recommendations Populated in SMS
Level 3 integrated management systems
Includes levels 1, 2 & 3
Level 4 integration allows your shop to see customer vehicle history directly on your autoflow digital vehicle inspection.
Vehicle history in SMS
Vehicle history pulled from SMS
DVI display vehicle history
Level 4 integrated management systems
Shop Management System + autotext.me integration = Even MORE Time Savings!
No setup fees.
Simple month-to-month billing.
No long-term commitments or contracts.
Take advantage of a two week, fully featured trial after demo. No credit card information required.
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