How do I add new users?
Your First Objective Create logins and passwords for your staff Click “Add New User” from the Admin menu Select whether this staff member is a technician or service advisor. Add names Add an email address This is NOT for communication with clients but is...Company Setup
Company Setup contains shop and billing information in addition to communication preferences. Access to Company Set Up While logged in as the admin, select the menu drop down in the top right. Select Company Setup. Company Logo and Business Information Add a company...Workflow Setup
It’s your shop. Set your workflow your way. We made it simple. To add a status, use the fields at the top of the screen Graphic Title This is the title that you see on the main dashboard in the swim lane. Make this a simple abbreviation. Drop down title...Additional Features in Workflow Setup
Customize your scheduled and follow up texts Follow Up Message The follow up message is sent (if toggled in company setup) one day after an order is closed. The message will contain the greeting, and signature from your company. You can request a review, or add a link...Recent Posts
- What your Opt-outs are really telling you
- What is a Digital Vehicle Inspection (DVI) and How Does it Benefit Your Auto Repair Shop?
- Autoflow Integrates its iDVI Virtual Claims Inspection Platform with StoneEagle’s FI-SCS and StoneEagleADMIN Warranty Administration Systems
- Change or Die – The key concepts of change applied to your shop
- AutoFlow and Headstart Warranty Group Partner to Enhance Claims Inspections with iDVI Virtual Inspections Platform
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Testimonial
★★★★★
"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by...
Lucas Underwood
L&N Performance Auto Repair
★★★★★
"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by providing a clear and concise method to communicate with our clients. No more struggling to locate the client and send a message. No more starting a new “job” to accept a payment for a client who isn’t on site.
Lucas Underwood
L&N Performance Auto Repair
★★★★★
"Eliminate 4-5 minute incoming customer status update calls"
We were able to run our best 4 weeks ...
Tommy Keeter
Christian Brothers Automotive
★★★★★
"Eliminate 4-5 minute incoming customer status update calls"
We were able to run our best 4 weeks ever while being short a staff member in the front office and still communicate well with our customers. Autoflow has helped eliminate 4-5 minute customer update calls with the click of a button.
Tommy Keeter
Christian Brothers Automotive
★★★★★
"Thank you again for all you do!"
We are indebted to Craig's expertise. He ...
Dave Barry
Christian Brothers Automotive
★★★★★
"Thank you again for all you do!"
We are indebted to Craig's expertise. He volunteered to do a training with us after hours. We learned a ton, set up and made a lot of modifications to our workflow that'll be extremely helpful."
Dave Barry
Christian Brothers Automotive
★★★★★
"Great people to work with!"
Great program! Works very well and is dependable. Great ...
Gary Pontious Jr
Toledo Auto Care
★★★★★
"Great people to work with!"
Great program! Works very well and is dependable. Great people to work with as well. They have always responded quickly to any questions I have had.
Gary Pontious Jr
Toledo Auto Care
★★★★★
"It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business...
Hannah Kennedy
Kennedy Auto Solutions
★★★★★
"It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business. It helps us to build trust and value with our customers by validating the repair and maintenance findings. It shows them the parts and places that we see when their vehicle is lifted off the ground. It also builds a strong record for their files with pictures and videos. The integration with Advance Automotive’s Virtual Vehicle program helps educate our customers as to why we recommend the services we recommend and what the repair or maintenance “does” to or for their vehicle. Thank you for developing and staying on top of this product that has supported our business growth since the beginning of our company.
Hannah Kennedy
Kennedy Auto Solutions