RW5 Ticket Transfer

From RepairWriter 5 to your Autoflow Active Customer Page Transfer Criteria: For a transfer to occur, your ticket must contain these items: Customer first and last name Phone number in cell field (if cell field is blank it will pull from home, then work and then...

RW5 User Mapping

Connecting User in RepairWriter 5 to a User in Autoflow In RepairWriter 5 Find the “Emp. Code” for the employee you would like to map. In Autoflow Enter the “Emp. Code” you found in RepairWriter into the “SMS username” for the...