Calendar / Bay Scheduler FAQs

Calendar / Bay Scheduler FAQs

How do I modify calendar appointments to reschedule a customer? From Calendar View: Single click on the appointment. Click on the linked word “Appointment” next to “Current Status. From Bay Scheduler View: Single click the appointment on the bay...
AI-Enhanced Technician Note Rewrites

AI-Enhanced Technician Note Rewrites

Autoflow’s AI enhancements are designed to assist technicians and service advisors in creating more comprehensive and easily understandable notes from their inspections.   Our aim is to reduce the amount of time it takes to improve clarity in communication with...
Digital Repair Authorizations

Digital Repair Authorizations

Using the Repair Order Authorization utility to secure authorizations digitally. Protractor and Tekmetric users have access to the first version of this new tool. Additional integrations will follow in future releases. To enable this feature for your shop –...

Service Advisor Training Overview

Service Advisor Training Overview Service Advisor Training Page Links How do I use the workflow? How do I send and receive text messages? What do I need to know about user tabs? User Settings What actions can I perform within the “details” tab? How can I...

How do I use the workflow?

Use Workflow Steps to Update the Customer How does the view look for a service advisor and technician? Technician View Service Advisor View The technician login displays a unique view of the workflow (Shown Above – Top).  This will appear different than the...