Technician User Settings
Open User Settings Select the User tab to open drop-down menu. Select User Settings from drop-down menu. Note: User settings affect your user login, on all devices you use. Profile Picture and User Information Upload a professional photo to your account. You can edit...How do I use the workflow?
Use Workflow Steps to Update the Customer How does the view look for a service advisor and technician? Technician View Service Advisor View The technician login displays a unique view of the workflow (Shown Above – Top). This will appear different than the...How do I open the DVI?
Access the Digital Vehicle Inspection Sheet There are two buttons that you can click: 1.) The DVI button under the client’s name. 2.) The DVI button attached to the workflow step on the “swim-lane”. From Desktop and holding a tablet in landscape/horizontal orientation...How to Use the Digital Work Order
A Quick Start to Work Order Access the Work Order anywhere in the web-app: The Dashboard Click the WO button from the worksheet list. If the status associated with the work order is selected, the WO button will show. The dark blue buttons on the workflow (Desktop...Recent Posts
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- Autoflow’s iDVI Platform Integrates with PCMI’s PCRS Claims Module, Enhancing Warranty Claims Administration
- Autoflow Honored as a “Must-Have Tool” by Christian Brothers Automotive
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Testimonial
★★★★★
"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by...
Lucas Underwood
L&N Performance Auto Repair
★★★★★
"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by providing a clear and concise method to communicate with our clients. No more struggling to locate the client and send a message. No more starting a new “job” to accept a payment for a client who isn’t on site.
Lucas Underwood
L&N Performance Auto Repair
★★★★★
"Eliminate 4-5 minute incoming customer status update calls"
We were able to run our best 4 weeks ...
Tommy Keeter
Christian Brothers Automotive
★★★★★
"Eliminate 4-5 minute incoming customer status update calls"
We were able to run our best 4 weeks ever while being short a staff member in the front office and still communicate well with our customers. Autoflow has helped eliminate 4-5 minute customer update calls with the click of a button.
Tommy Keeter
Christian Brothers Automotive
★★★★★
"Thank you again for all you do!"
We are indebted to Craig's expertise. He ...
Dave Barry
Christian Brothers Automotive
★★★★★
"Thank you again for all you do!"
We are indebted to Craig's expertise. He volunteered to do a training with us after hours. We learned a ton, set up and made a lot of modifications to our workflow that'll be extremely helpful."
Dave Barry
Christian Brothers Automotive
★★★★★
"Great people to work with!"
Great program! Works very well and is dependable. Great ...
Gary Pontious Jr
Toledo Auto Care
★★★★★
"Great people to work with!"
Great program! Works very well and is dependable. Great people to work with as well. They have always responded quickly to any questions I have had.
Gary Pontious Jr
Toledo Auto Care
★★★★★
"It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business...
Hannah Kennedy
Kennedy Auto Solutions
★★★★★
"It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business. It helps us to build trust and value with our customers by validating the repair and maintenance findings. It shows them the parts and places that we see when their vehicle is lifted off the ground. It also builds a strong record for their files with pictures and videos. The integration with Advance Automotive’s Virtual Vehicle program helps educate our customers as to why we recommend the services we recommend and what the repair or maintenance “does” to or for their vehicle. Thank you for developing and staying on top of this product that has supported our business growth since the beginning of our company.
Hannah Kennedy
Kennedy Auto Solutions