Rewards & Referrals

Easy-to-use rewards program with a built-in innovative referral tool

Educating Clients with Autoflow and MotoVisuals

Educating Clients with Autoflow and MotoVisuals

Knowledge is an integral part of every consumer’s decision, and it’s hard to be knowledgeable about the increasingly technical aspects of #automotiverepair. How does the #automotiveindustry communicate and educate their customers, and can it be done better? If you...

Don’t be Cringe! How Generation Affects Perception

In an industry slow to change, it’s no surprise that many shops struggle to connect with new generations. Let’s talk about this. We are joined by our guest and subject matter expert Sara Fraser from Hass Performance Consulting. Sara makes generational...
Confidence at the Counter – The Power of Compelling Speech

Confidence at the Counter – The Power of Compelling Speech

As this webinar formed, the latest results from the JD Power survey for the aftermarket were released. The Aftermarket Service Index (ASI) report had good news for the aftermarket, but lousy news for Service Advisor satisfaction. Could communication skills be to...
Avoid the Anger and Get Paid Quickly With Extended Warranties

Avoid the Anger and Get Paid Quickly With Extended Warranties

When a customer comes into the shop with an extended warranty, how does your advisor react? Business as usual? Frustrated? Smiling while saying “it’s fine” too many times to actually be fine? In this webinar, we’re going to introduce you and your team to a real claim...
Workflows for Waiters

Workflows for Waiters

March 23, 2023, 2:00 PM EST It isn’t uncommon for shops with high volumes of quick service tickets to encounter struggles with consistency and quality in their DVIs. Even if techs are performing great inspections, overwhelmed advisors might fail to communicate...