Bob Greenwood joins Chris Cloutier, Craig O’Neill and Michael Catullo to discuss ways to leverage inspections more effectively. In this replay you will be challenged to consider your current inspection process and hear strategies that are sure to revolutionize your ability to present results as a high value service to your clients.

Changing routines or traditional habits in a repair shop are challenging. Prior to the current crisis, shop owners could postpone difficult changes. Now, that need for change is critical and our skills as leaders are being put to the test. This webinar will be focusing on strategies to rally your teams effectively as you learn to engage a touchless and digital process. Watch the replay of the discussion with industry veterans from RLO Training and Autoflow as they cover the topic of Touchless Auto Repair – Leading Your Team to Engage.

Touchless service has suddenly jumped into focus for auto repair shops all over the country. Watch the replay of the discussion with industry veterans from RLO Training and Autoflow as they cover the topic spanning from the vehicle’s arrival, executing the digital inspection, communicating all throughout the process, conducting a final quality control inspection, payment via text (Text-to-Pay), client pickup or delivery, and how to market your touchless service.