2-Way Texting for
Say Goodbye to Phone Tag and Voicemails
Send and Receive Texts with Customers
Connect faster with seamless, contactless communication on any device.
Trim the Talk, Grow your Bottom Line
Free up your team by reducing back-and-forth calls. Save time, boost efficiency, and increase your shop’s profitability.
Get Quicker Repair Approvals
Don’t wait for the customer to find the time to call you back. Enable them to approve work directly through texts.
The Autoflow Advantage
Conversations That Convert
Automatic Status Updates
Automatic workflow notifications are just one way to send texts. Two-way text conversations accommodate clients who prefer texting.
Set Predefined Text Replies
Set predefined texts for quick messages that are frequently repeated or lengthy to type such as business hours and client check-in.
Text Manager
View all of your text communications in one easy-to-use spot. See customer information and filter messages based on what you want to see.
Automated AI Text Replies
From shop hours to booking and canceling appointments, automated AI replies keep customers informed and your workflow running smoothly with no extra effort needed.
Text to Pay
Let your customers settle their bills remotely via secure text or email links—speeding up payments, reducing front desk bottlenecks, and delivering a seamless, contactless checkout experience.
We've made texting clients
Book Appointments
Easily send customers a link to book their service appointment
Automated status updates
Keep your customers informed with proven automated template messages
Customer Check-In
Clients can send you a text to let you know when their vehicle arrives
Personalized 2-way messaging
Send or receive texts and photos on any device in a simple web-based tool
Top-rated by shop owners, advisors, and technicians.
Thousands trust us to deliver their texts
"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by providing a clear and concise method to communicate with our clients. No more struggling to locate the client and send a message. No more starting a new “job” to accept a payment for a client who isn’t on site.
Lucas Underwood
L&N Performance Auto Repair
"Eliminate 4-5 minute incoming customer status update calls"
We were able to run our best 4 weeks ever while being short a staff member in the front office and still communicate well with our customers. Autoflow has helped eliminate 4-5 minute customer update calls with the click of a button.
Tommy Keeter
Christian Brothers Automotive
Return on investment
Try this ROI Calculator
180 x 0.4 x 15 =
$1247
Saved phone time is calculated by multiplying the number of texts sent times the average time spent on the phone. Multiplying the time saved by your Employee's hourly wage returns the amount of money saved.
