Support
How can we help? Browse our easy-to-use tutorials, watch our video walk throughs, or find the answers you need in our FAQ.
- General
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- System status monitor
- Contact Us
- How to access support in tool
- Onboarding
- Schedule a live training
- Tablets
- Network
- Get quick answers to common issues
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- Having an issue on only one device or browser
- Work assignment not syncing or mapping to the correct user profile
- A customer not showing in the workflow dashboard as expected
- Tutorials
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- How to add a new customer
- How to add an existing customer
- How to add a service writer or technician account
- How to move a customer along the workflow
- How to schedule an appointment
- How to send a custom response
- How to suspend, delete or change the password for a user
- How to post a wall message to your shop