GET MORE REPEAT BUSINESS
Bring back customers with a click…without the expense of separate Auto Repair CRM Software!
Avoid slow days
Personalized 1-to-1 automation keeps you in touch with clients
Reduce no show appointments
Automated appointment reminders sent by email and text
Drum up more business
Rainy-day follow-ups help you leverage your deferred work
automated marketing reminders
Get more repeat visits. Easier.
The most successful shops stay in touch with customers via personal messages by tapping into an auto repair CRM system. Aligned with shop management software, it organizes customer data to reach out at the right time with the right tone.
But what if you could automatically turn on reminders without investing in a separate customer relationship management (CRM)? Well, now you can save hundreds of dollars each month with automated turn-key marketing reminders. This power within the same auto repair software you already use to send texts and DVI reports.
These automated text reminders within your automotive CRM software invigorates how your shop connects with people. Create even stronger customer relationships and boost your business by:
Automated
Automated workflows that run behind the scenes
Personalized
Personalized messages sent 1-to-1
Cross channel
Automated messages sent by email and text
Enhancing Efficiency
Every minute matters when you have techs waiting to get started on the next repair. With automated reminders, auto shop owners get staff off the phone and back to more productive tasks.
In short, skip all those minute-eating steps to set up ongoing campaigns. This CRM tool is built right into the system you use every day. Simply turn it on and eliminate manual processes from the past.
Now, you operate in a new, streamlined world where no time gets wasted.
Reminders
For all types
$180/month add-on
Our marketing module can be added to any package.
Personalized Messages
To boost business before, service advisors had to keep track of when a customer’s service came due. They tried to juggle all this while getting pulled between parts inventory management and ringing phones.
Not anymore.
From now on, shop owners can craft personalized messages to reflect the culture and communication style of the shop. On days when staff find themselves short on time, they can turn on any of the turn-key default templates.
With a few clicks, you can also customize the timing or wording of messages to suit a special customer. Hit ‘send’ within Autoflow’s auto repair CRM software and get on with your day.
As a result, customers will think you’re reaching out just to them. They will never know how this simple technology makes it just as easy for you as it is for them.
Increased Customer Retention
Of course, customers feel the love when you offer them service or a sale at just the right moment. Never give them a chance to try out a new shop since you’ve already booked them in for their next visit.
Even better, Autoflow’s follow-up and customer retention features tightly integrate to the digital vehicle inspection (DVI). Use the Rainy Day folder to follow up on previously deferred or declined work. See a slow day coming up? Fill it up with follow-ups and keep your bays busy.
By building strong customer relationships, you get more word-of-mouth business. This loyalty also drives repeat business so you spend less to bring in new clientele.
When customers trust you, they tell the world. With well-timed prompts, you can nudge them to leave a review when they still feel wowed by your work. Thanks to the thoughtful customer service so far, why wouldn’t they give you five stars?!
CHANGING THE WAY SHOPS BOOST RETENTION
How this works
Pre written message templates
Text and email message templates proven to prompt customer engagement
Proven turn-key workflows
Take advantage of turn-key audiences and configuration for a no hassle start
Set it and forget it
Simply turn on the turn-key automation and watch the results come in
Deferred work
Leverage inspections
Reminders
For all types
AUTOMATED REMINDERS OF ALL TYPES
We’ve made automating a personal touch easier than ever
Appointment reminders
Reduce no shows
Visit follow-up
Add a personal touch
Customer follow-up
Stay in touch
Promotional blasts
Boost sales
Timely Service Reminders
Next, never miss a chance to bring in a customer for a critical appointment. Autoflow’s built-in CRM tool takes out the element of human error in every message going out to your clients.
Our auto repair CRM software also sends prompts for scheduled repairs and maintenance. That way, you stay on top of every opportunity to do a tune-up when needed. This consistency sets the tone for staff to create a great customer experience with every visit.
As a bonus, you reduce the number of no-show customers, while delivering relevant, helpful follow-ups and reminders. Become a leader in the automotive industry by taking the customer experience up a full notch.
Flexible Scheduling
Remember, Customer A likes to drop off her car before work, but her partner brings his truck around over lunch. How can you keep track?
Our auto repair shop CRM tailors reminders to fit customers’ schedules and preferences. They will think you’re the best listener in the world, thanks to our reminders based on their customer feedback data.
Also, by sending alerts days or weeks ahead of time, customers have ample time to make arrangements for their appointments. That means you rebook less and get down to business more.
Making Marketing Magic
In short, automated communication serves as the glue that bonds you with your increasingly loyal customers. By reaching them at the right time with personal messages that speak directly to them, you earn their business. Without chasing new clients, you can focus on doing the best job possible with those right in front of you.
Sign up for Autoflow’s built-in marketing module and experience the power of automated text reminders to transform your auto repair shop. Book a demo today and you’ll never look back.
Trusted by shop owners, advisors, and technicians.
Results that speak for themselves.
"Great people to work with!"
Great program! Works very well and is dependable. Great people to work with as well. They have always responded quickly to any questions I have had."Great people to work with!"
Great program! Works very well and is dependable. Great people to work with as well. They have always responded quickly to any questions I have had.
"It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business. It helps us to build trust and value with our customers by validating the repair and maintenance findings. It shows them the parts and places that we see when their vehicle is lifted off the ground. It also builds a strong record for their files with pictures and videos. The integration..."It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business. It helps us to build trust and value with our customers by validating the repair and maintenance findings. It shows them the parts and places that we see when their vehicle is lifted off the ground. It also builds a strong record for their files with pictures and videos. The integration with Advance Automotive’s Virtual Vehicle program helps educate our customers as to why we recommend the services we recommend and what the repair or maintenance “does” to or for their vehicle. Thank you for developing and staying on top of this product that has supported our business growth since the beginning of our company.
we play well with others
Leverage your SMS data to send timely reminders
Close a work order
Work orders you generate will be synced to our platform
Automation takes over
Turn-key configuration and preset templates
Your customers receive a text or email
Your customers receive timely 1-to-1 personalized messages
15+
KEY INTEGRATIONS
GET MORE REPEAT CLIENT VISITS
Other marketing features to drive in more business
Get reviews
Easier than ever to generate authentic reviews
Send reminders
Automate your text and email follow-up messages
Rewards & Referrals
Reward your loyal clients for engagement and referrals
Offer contactless payments
Text and email invoices to clients, allowing them to pay from anywhere
so much more than reminders
All the tools you’ll need in one add-on
Text
Communicate faster
DVI
Boost average repair order
Workflow
Streamline repairs
Techflow
Maximize efficiency
Text to Pay
Get paid on the go
Reviews
Get more reviews
Reminders
Get more repeats
Book Demo