Training
Our easy to follow instructions and helpful how-to videos will help you get up and running quickly with Autoflow
- Administrator Training
- All
- Digital Repair Authorizations
- Edit the New Customer Micro Site
- Administrator Training Overview
- Logging in as the administrator
- Admin Menu items, summary
- Manage Users
- How do I add new users?
- Company Setup
- Workflow Setup
- Additional Features in Workflow Setup
- Auto Assign / Update
- How to Setup DVI Notes
- How do I set my parts vendors?
- Managing the Customer Experience
- How do I setup my Quality Control Sheet?
- How do I setup Rewards and Referrals?
- Notifications
- Kiosk Checkin / Scheduler
- Kiosk Setup
- Review Page Setup
- DMS Integration Training
- Expanded Features
- Follow Up Management
- All
- Follow Up Management Overview
- Customer Score
- Rainy Day Folder
- Reminders
- Review Page Setup
- Service Reminders
- iDVI Training
- MSO Training
- Other Integrations
- All
- Stone Eagle
- MOTOR
- 1stMILE
- Other Integrations Overview
- AutoNet TV
- EasyPay Finance
- Gravity Payments
- Groove Glove
- Hunter Engineering
- MotoVisuals (Virtual Vehicle) Integration
- 360 Payments
- Service Advisor Training
- All
- Digital Repair Authorizations
- Service Advisor Training Overview
- How do I use the workflow?
- How do I send and receive text messages?
- What do I need to know about user tabs?
- User Settings
- What actions can I perform within the “details” tab?
- How can I assign a service advisor?
- How do I assign a technician so vehicles show on their tablet?
- How do I use the Digital Vehicle Inspection?
- How do I send the DVI to the client?
- How do I open the DVI? Work Orders? QC sheets?
- What do the letters, W,D, A mean on the leading edge of the workflow?
- How do I change a customers status to an appointment?
- How do I view history?
- How do I receive texts from new clients that are not in the shop?
- How do I reset my password?
- Digital Work Order Creation
- Techflow
- Manage and Leverage Groups or Multiple Numbers
- Rewards & Referrals
- QC Sheet Usage
- Merging and Transferring Customers and Vehicles
- Setup Training
- All
- Workflow Examples
- Company Setup
- Workflow Setup
- Additional Features in Workflow Setup
- DVI Setup
- DVI Sheet Setup
- How to Setup DVI Notes
- How do I setup my Quality Control Sheet?
- How do I setup Rewards and Referrals?
- Kiosk Setup
- Review Page Setup
- SMS Integration Training
- All
- Digital Repair Authorizations
- Tekmetric Integration Training
- MaddenCo Integration Training
- SMS Integration Training Overview
- Protractor Integration Training
- TireShop Integration Training
- Shop-Ware Integration Training
- RO Writer Integration Training
- RepairWriter 5 Integration Training
- Omnique Integration Training
- NAPA TRACS Enterprise Integration Training
- Mitchell 1 Integration Training
- HITS BPOS Integration Training
- Technician Training
- All
- Technician Training Overview
- Technician User Settings
- How do I use the workflow?
- How do I open the DVI?
- How to Use the Digital Work Order
- Technician Preferences
- QC Sheet Usage
- Training Quick Start
