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An End-to-End CRM for Automotive Repair Shops

Trusted by thousands of auto repair and tire shops throughout the United States, Canada, and Australia.

Watch: What Autoflow Can Do for Your Shop in 2 Minutes

From first contact to follow-up, we give you the tools to improve every step of the customer journey, without changing your Shop Management System.

Autoflow helps you improve customer communication, automate shop workflows, and close more repair orders. All in one easy-to-use platform.

Increase Your Shop's Average Repair Order (ARO) by 91%

Cut Wasted Time by Hours in a Day with Automated Workflows

Build Trust and Retention Through Digital Vehicle Inspections

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Everything You Need To Keep Work Moving

Before the Repair

Online Scheduling

Let customers book appointments right from your website, quickly and with no hassle, every time.

2-Way Texting

Give vehicle owners a faster, two-way channel to communicate and approve work in seconds.

Appointment Reminders

Automatically remind customers of upcoming visits to keep your schedule full and predictable.
During The Repair

Digital Workflow

Streamline shop processes with a digital workflow that reduces delays and boosts profit.

Digital Vehicle Inspection

Create clear, best-in-class DVIs with photos and videos to build trust and sell work.

Techflow

Track technician efficiency and bay throughput in real time to optimize your workflow.

Quality Control

Prevent costly mistakes with a standardized, digital quality control checklist process.
After the Repair

Automated Review Request

Automatically request reviews after each visit to grow stars and attract new customers.

CRM Reminders

Send automatic text and email reminders for deferred work, appointments, and maintenance.

Rewards and Referrals

Build loyalty with points, rewards, and referrals that keep customers coming back again.

Text-to-Pay

Get paid anywhere! Customers approve and pay by text in seconds; receipts are saved.
Explore All Of Our Solutions

Making today’s shop management software even better

Whether you’re a shop managing with paper tickets or a shop that’s made the move to an all-in-one shop management system — let us help you automate your profits from simply sending better texts, to getting more online reviews, to sharing enhanced digital vehicle inspections, to automating best in class CRM reminders to boosting efficiency in quality control, internal communication, techflow & workflow.

15+ Key Integrations

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autoflow tekmetric integration
Autoflow Mitchell1 integration
Autoflow Tireshop integration
Autoflow Protractor integration
Autoflow Shopware Integration
Autoflow Maddenco Integration
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Who We Are

A Better way to Automate

Since 2012, thousands of shop owners, technicians, and advisors have said goodbye to entry-level tools and prefer our best-in-class digital vehicle inspection and 2-way text messaging platform to pair perfectly with their shop management software.

Do I need to change my shop management system

If you are using one of the leading shop management software systems you will not need to change. In fact, you can consider us the perfect pair to the shop management system you are using right now. Take a moment to find your SMS among our list of excellent integration partners.

Do you work with my shop management system?

If you are using one of the leading shop management software systems you will not need to change. In fact, you can consider us the perfect pair to the shop management system you are using right now. Take a moment to find your SMS among our list of excellent integration partners.

Can I use Autoflow as a stand-alone?

If you are using one of the leading shop management software systems you will not need to change. In fact, you can consider us the perfect pair to the shop management system you are using right now. Take a moment to find your SMS among our list of excellent integration partners.

Can my whole team use Autoflow?
Yes! Autoflow supports unlimited users at no additional charge. Whether your team is working from desktop, mobile, or tablet devices, everyone can access Autoflow and collaborate seamlessly from anywhere.
Do you require a contract?

No, This is a month-to-month service that doesn’t require any long-term commitment or contract

How long does it take to get started?

Upon completion of your demo call, we typically have your account ready to onboard within 24 hours.

Can I cancel at any time?

We will certainly be sad to see you go, but yes. Either party may cancel this agreement at any time upon at least ten (10) days advanced written notice to the other party.

Do you offer discounts?

Yes, If you agree to work with us for 12 months we will give a 10% discount

Do you offer training and support?

We offer unlimited training and support from a staff that is very well educated in the art of running a shop. Craig O’Neill runs the training division and is dedicated to your success. Some training companies charge you thousands of dollars monthly for the same training we include in your subscription to our software. 

What tablets would you recommend I use with Autoflow?

Autoflow is 100% cloud-based, so there are very few requirements to run on a tablet device. We have a training page dedicated to our suggestions as to which works the best.

How do I get started?

Book a demo call with one of our automation experts today!

Sourceforge Top Performer 2023-2024

BOOST YOUR AVERAGE REPAIR ORDER

Start sending digital vehicle inspections today!

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Status Updates

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Digital Vehicle Inspection

A better way to DVI

Learn more

BOOST YOUR AVERAGE REPAIR ORDER

Start sending digital vehicle inspections today!

Get started here with a demo

Quality Control

Avoid mishaps

Techflow

Increase efficiency

Workflow

Automate profits

Internal Chat

Better teamwork