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Integration Levels

Autoflow integrates with most major Shop Management Systems (SMS) to expand the functionality and convenience of the tools available to you in six incremental levels.

SHOP MANAGEMENT SYSTEMS (SMS) WE CURRENTLY INTEGRATE WITH

HITS Shop Suite by Andreoli

DEALERSHIP MANAGEMENT SYSTEMS (DMS) WE CURRENTLY INTEGRATE WITH

Why are Integration Levels Important?

  • Allows SMS and Autoflow to work together seamlessly
  • Higher rates of user success if data directly transferred between systems
  • We build API’s to coordinate with the levels of Integration
  • Defining the levels of Integration allows for clear communications
Level 1
One Way Customer Data Sync from Shop Management System (SMS) to Autoflow
Level 1 Integration is a one-way pull of information from SMS to Autoflow when a ticket is made.
Level 1 Updated

Level 1 Integrated SMS’s

Navex |Omnique | Protractor | Tireshop | Tekmetric | HITS BPOS | ShopKey | TireSMART | Mitchell 1 | RO Writer (Access) | RO Writer (SQL) | Napa TRACS | Shop-Ware | All Data | Winworks | MaxxTraxx | Yes Management | ASA Tiremaster | Repair Writer 5 | CDK | Shopboss | Lankar | MaddenCo

Autoflow benefits with a Level 1 Shop Management System Integration
Shop Workflow
At a glance, know the status of every car currently in your shop. Easily identify bottleneck situations and workflow delays.
Final Quality Control

Quality Control implementation results in customer retention, add-on sales, shop credibility, and a positive reputation.

Text Communication
Customers stay informed throughout the repair process, from check-in to ready, and all the steps in between. Proactive communication reduces unnecessary inbound phone calls. Utilize your service writers more effectively.
Follow-up and Review
Auto Repair Shops should always be on the lookout for effective ways to market their shop.
Digital Vehicle Inspection
Present inspection data and repair recommendations directly to the customer with a simple click.
Rainy Day Folder

Integrated tightly to our Digital Vehicle Inspection platform following up on deferred or declined work has never been easier.

Level 2
One Way Data Sync + Status Sync from SMS to Autoflow
Level 2 integration allows your shop management system (SMS) and Autoflow to sync multiple statuses one way from the SMS to Autoflow Some integrations will sync appointments from SMS to Autoflow
Level 2 Update

Level 2 Integrated SMS’s

Omnique | Protractor | Tireshop | Tekmetric | HITS BPOS | ShopKey | TireSMART | Shop-Ware | Mitchell 1 | RO Writer (Access) | RO Writer (SQL) | Repair Writer 5 | NAPA Tracs | Shopboss

Autoflow benefits with a Level 2 Shop Management System Integration
Shop Workflow
At a glance, know the status of every car currently in your shop. Easily identify bottleneck situations and workflow delays.
Final Quality Control

Quality Control implementation results in customer retention, add-on sales, shop credibility, and a positive reputation.

Text Communication
Customers stay informed throughout the repair process, from check-in to ready, and all the steps in between. Proactive communication reduces unnecessary inbound phone calls. Utilize your service writers more effectively.
Follow-up and Review
Auto Repair Shops should always be on the lookout for effective ways to market their shop.
Digital Vehicle Inspection
Present inspection data and repair recommendations directly to the customer with a simple click.
Rainy Day Folder

Integrated tightly to our Digital Vehicle Inspection platform following up on deferred or declined work has never been easier.

Level 3
DVI results from Autoflow to SMS

Level 3 integration allows users to push DVI results back into the shop management system (SMS) after a digital vehicle inspection (DVI) has been completed

Level 3 Update

Level 3 Integrated SMS’s

Omnique | Protractor | Tireshop | TireSMART |  Tekmetric | Repair Writer 5 | Mitchell 1| Shop-Ware

Autoflow benefits with a Level 3 Shop Management System Integration
Shop Workflow
At a glance, know the status of every car currently in your shop. Easily identify bottleneck situations and workflow delays.
Final Quality Control

Quality Control implementation results in customer retention, add-on sales, shop credibility, and a positive reputation.

Text Communication
Customers stay informed throughout the repair process, from check-in to ready, and all the steps in between. Proactive communication reduces unnecessary inbound phone calls. Utilize your service writers more effectively.
Follow-up and Review
Auto Repair Shops should always be on the lookout for effective ways to market their shop.
Digital Vehicle Inspection
Present inspection data and repair recommendations directly to the customer with a simple click.
Rainy Day Folder

Integrated tightly to our Digital Vehicle Inspection platform following up on deferred or declined work has never been easier.

Level 4
Work Order Generation from SMS into Autoflow

Level 4 integration allows your shop to generate an Autoflow work order directly from your shop management system (SMS)

Level 4 Update

Level 4 Integrated SMS’s

Omnique | Protractor | Tireshop | TireSMART | Tekmetric | RO Writer (Access) | RO Writer (SQL) | Mitchell 1 | Repair Writer 5 | ShopKey | Shop-Ware| Repair Writer 5 | NAPA Tracs

Autoflow benefits with a Level 4 Shop Management System Integration
Work Order / TECHFLOW
Track your technicians’ efficiency, and further automate your workflow by going paperless in your bays with our digital work order.
Level 5
SMS Customer History in Autoflow DVI

Level 5 integration allows your shop to see customer vehicle history directly on your Autoflow digital vehicle inspection (DVI).

Level 5 Update

Level 5 Integrated SMS’s

Tekmetric | Shop-Ware| Repair Writer 5 | Omnique | Tire Shop | TireSMART

Autoflow benefits with a Level 5 Shop Management System Integration
History in DVI
Seamlessly pull previous history from the Shop Management System and present in the Autoflow Digital Vehicle Inspection.
Level 6
Status Sync from Autoflow to SMS
Level 6 integration allows Autoflow to update the status of the ticket in the shop management system, allowing full 2 way sync
Integration Vector 06 Fixed

Level 6 Integrated SMS’s

Tekmetric | Shop-Ware| Repair Writer 5 | Omnique | Tire Shop | TireSMART

Autoflow benefits with a Level 6 Shop Management System Integration
Shop Workflow
At a glance, know the status of every car currently in your shop. Easily identify bottleneck situations and workflow delays.
Final Quality Control

Quality Control implementation results in customer retention, add-on sales, shop credibility, and a positive reputation.

Text Communication
Customers stay informed throughout the repair process, from check-in to ready, and all the steps in between. Proactive communication reduces unnecessary inbound phone calls. Utilize your service writers more effectively.
Follow-up and Review
Auto Repair Shops should always be on the lookout for effective ways to market their shop.
Digital Vehicle Inspection
Present inspection data and repair recommendations directly to the customer with a simple click.
Rainy Day Folder

Integrated tightly to our Digital Vehicle Inspection platform following up on deferred or declined work has never been easier.

Autoflow benefits with a Level 6 Shop Management System Integration

Level 7

Calendar Sync between Autoflow and SMS

Level 7 integration allows Autoflow and the SMS to keep calendars in sync between both systems. 

Autoflow Level 7 Integration

Level 7 Integrated SMS’s

Omnique | Protractor
Autoflow benefits with a Level 7 Shop Management System Integration
Scheduling