For RV Dealerships
Engage your RV Dealerships service department clients like never before with Autoflow’s state of the art suite of solutions.
Take control of your service departments shop workflow with Autoflow’s Workflow Management and Communications tools.
With Autoflow’s Workflow, create a custom workflow with your company-specific dashboard. A color-coded digital dashboard keeps everyone on the same page and provides instant status updates at a glance.
90% of people read a text message within the first 3 minutes!
Communicate with customers via text and improve response time throughout the process. Easily track and manage customer sentiment with auotext.me’s Customer Score. Provide customers with an easy review tool that connects to Google, Facebook, and Yelp to build reviews.
Perform flawless multi-point inspections with Autoflow’s digital vehicle inspection solution!
Increase your Average Repair Order by implementing Autoflow’s Digital Vehicle Inspection. Technicians can use their phones or tablets to easily record the inspection process, including Pictures, Videos, Notes and Repair Recommendations. Service Advisors can then share the inspection with clients via email and text with a single click.
Implement Final Quality Control for customer retention and a positive reputation.
Gain accountability and assurance that all work has been performed and that the equipment is ready for the customer to pick up. Autoflow’s Quality Control implementation results in customer retention, add-on sales, shop credibility, and a positive reputation.
Autoflow has solutions to these issues and many more.
Autoflow Solutions
Communication is the driving force that fuels your workflow and the domino effect of benefits that follows. As communication gaps and delays diminish, wasted time is reduced, and your business becomes more productive, streamlined, and profitable.
Autoflow’s two-way texting functionality enables you to communicate back and forth with your customer and includes the ability to send pictures and PDF files.
With the simple click of a button on an Autoflow customized Workflow, your business just solved two problems. Chaos and confusion are avoided among personnel with each customer being tracked throughout the process, while simultaneously being sent instant status updates, enabling them to stay informed and plan their day better.
Autoflow’s fully configurable Workflow can be used in any industry where multiple steps need to be tracked and customers benefit from receiving automated status updates on the key steps that you define.
Present inspection data and repair recommendations directly to the customer with a simple click. Pictures, videos, notes, and repair recommendations are beautifully presented to the customer via their cell phone or email in an easy-to-navigate and understandable manner.
Track your technician efficiency in your bays by going paperless with our digital Work Order. Allow your technician to pull up the Work Order on a tablet and clock on and off different repair jobs.
TECHFLOW
Measure and manage your technicians’ workload, one of the most important assets of your shop.
Give your customers the ability to pay their bill remotely.
A touchless solution that gives Autoflow clients the ability to send their customers a convenient text message or email that includes a link to pay their bill online.
Calendar equips you with the ability to more effectively manage and oversee operations.
View your schedule and tasks at hand displayed in either a day, week, month, or simple list format.
Expand and automate your Contactless Service program with Autoflow’s Calendar and Kiosk features.
Calendar equips your business with the ability to more effectively manage and oversee operations. View your schedule and tasks at hand displayed in either a day, week, month, or simple list format.
Save time using our internal chat tool to communicate within your shop.
Enable your service writers and technicians to operate more efficiently and exchange information even faster. Avoid communication discrepancies with documented chat history.
The program is fully customizable, giving shops the ability to create their own point structure for customer referrals and visits, along with defining rewards, whether it be a free tire rotation or oil change.
Autoflow comes with some powerful features that once configured become powerful and automatic as you use Autoflow smoothly throughout your repair processes.
- Multiple Link Followup and Review – Increase your 5-Star reviews!
- Customer Score – Easily track and manage customer sentiment with auotext.me’s Customer Score.
- Rainy Day Folder – Following up on deferred or declined work has never been easier.
Testimonials
What our clients are saying about us.
S&S Tire and Auto Service Center – Phoenix, AZ
“Autoflow has been an amazing tool for S&S Tire and Auto Service in so many ways. It saves our team time in the way that the recommendations by our technicians send the pictures and videos directly to the service advisors computer where they can then send it to our customer. It has landed more sales because of the transparency it creates with S&S Tire and the customer. Our customers love the picture and video recommendations and state that in our social media reviews. It does not stop there, the Autoflow team is amazing to work with. They are very responsive to questions and suggestions. The Autoflow team really has a great program but yet they are always looking to improve upon it…”
Christian Brothers Automotive – South Tulsa
“We were able to run our best 4 weeks ever while being short a staff member in the front office and still communicate well with our customers. Autoflow has helped eliminate 4-5 minute customer update calls with the click of a button.”
Tommy Keeter Christian Brothers Automotive – South Tulsa
Kennedy Auto Solutions – Tomball, TX
“Autoflow is a vital tool for our business. It helps us to build trust and value with our customers by validating the repair and maintenance findings. It shows them the parts and places that we see when their vehicle is lifted off the ground. It also builds a strong record for their files with pictures and videos. The integration with Advance Automotive’s Virtual Vehicle program helps educate our customers as to why we recommend the services we recommend and what the repair or maintenance “does” to or for their vehicle. Thank you for developing and staying on top of this product that has supported our business growth since the beginning of our company. “