Multi Point Inspection Software For Automotive Dealerships
Autoflow’s tool suite expands functionality and fine-tunes control of daily dealership operations
Automotive Dealerships use Autoflow’s advanced workflow management and customer communications capabilities to manage their vehicle inventory like never before.
Deliver An Accurate Prognosis in Minutes
With so many interconnected systems in a modern vehicle, you could spend hours testing every possible scenario independently. By doing so, you could also ring up a big bill for the customer.
Or you could use multi-point inspection software to assess virtually every component at once – delivering an accurate prognosis within minutes.
The second choice uses less time and wows the customer with your expertise. That earns their trust and future business, which pays off nicely for your shop.
So, let’s take a closer look at how Multi-Point Inspection (MPI) software addresses today’s challenges in the automotive industry. Next, we’ll explore how to choose the right software and start a productive, profitable new chapter for your dealership.
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What is Multi Point Inspection Software?
Also known as Digital Vehicle Inspection (DVI) software, this technology analyzes components’ performance across all systems at once. By capturing all relevant information, it prevents costly return visits that erode customers’ trust.
In short, you get to the heart of the problem quicker.
Traditionally, shops would run through a paper checklist and use in-house expertise to assess what went awry.
With a DVI, that loose or burnt-out wire gets detected sooner. And the repair proceeds without any guesswork. In all, this allows auto repair shops to:
- Work more efficiently and save time
- Discover problems with more accuracy and consistency
- Improve customer communication and transparency
- Comply with industry laws and regulations with less effort
- Track service history better for every client
Communication
Communication is the driving force that fuels your workflow. Watch communication gaps and delays diminish, wasted rack time reduce, and your shop become more productive, streamlined, and profitable than ever.
Workflow
With a simple click of a button on an autoflow.com customized workflow, two problems are solved. Chaos and confusion are avoided for personnel with each vehicle being tracked throughout the repair process.
Marketing
Dealerships should always be on the lookout for effective ways to market their shop. autoflow.com comes with some powerful features that once configured become powerful and automatic as you use autoflow.com smoothly throughout your repair processes.
Multi-Point Inspection
Increase your Average Repair Order (ARO) as you build customer confidence and educate about needed repairs and service recommendations.
Work Order
Track your technician efficiency in your bays by going paperless with our digital work order.
Quality Control
Gain accountability and assurance that all work has been performed and that the vehicle is ready for customer pick up.
Rewards and Referrals
Rewards and Referrals enables dealerships to identify their most loyal customers and give meaningful rewards for referrals through our simple, no-hassle, easy-to-use rewards program.
Internal Chat
Enable your service writers and technicians to operate more efficiently and exchange information even faster. Avoid communication discrepancies with documented chat history.
Contactless Check-in/Scheduling
Calendar and Kiosk equip dealerships to more effectively manage and oversee their operations. View scheduled and tasks at hand displayed in either a day, week, month, or simple list format.
Attach the scheduler to a website for customers to schedule appointments which goes directly into autoflow.com or, the Kiosk/Scheduler can be used for customers to check in at the dealerships and further avoid the counter rush and waiting for an available service advisor.
Challenges in the Automotive Industry
We all know that cars have become increasingly complex over the years. Meanwhile, customer trust and expectations have changed as well. Every misdiagnosis can get misread as an attempt to boost the bill.
Yet, MPI software addresses these dueling challenges by making it easier to illuminate problems. Even better, you can easily share them with the customers with photos and videos before delivering the solution.
You offer this level of service by tapping into software that:
- Streamlines operations
- Builds customer retention
- Reduces errors, do-overs and liabilities
All these factors keep businesses competitive in the digital age. Your customers have already made the transition. It’s time to join them.
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Autoflow’s DVI Software Fits Your Business
Autoflow has offered a leading DVI software solution for years, evolving with the demands of successful repair shops. Thus, it goes beyond the basics to connect you with your customers digitally as well.
Autoflow outpaces other multi-point inspection software by delivering:
- Digital inspections documented with photo and video evidence
- Automated repair recommendations and estimates
- Seamless customer communication via 2-way texting
- Integration with existing systems to prevent duplication
- Compliance and reporting tools
“Our customers rave about the DVIs and text updates,” says Marc Pons, President of Chapel Hill Tire in North Carolina. “Autoflow helps position us as a progressive auto repair shop. We look more technologically advanced than local dealerships with their tools. I would highly recommend this software.”
Getting Started Easily with Autoflow
It may sound intimidating to introduce new technology, but not with Autoflow. Our trainers walk your staff through each step during easy-to-follow training guides and videos. This level of support stands second to none in our business.
We break out separate training for everyone from administrator to service advisor and technician so everyone gets to learn what they need. This translates into a smooth transition to the digital inspection process.
In time, you’ll discover time and process savings that more than reward you for your wise decision. Most shop owners see a return on investment (ROI) within weeks of implementing Autoflow.
What are you waiting for?
By embracing Multi-Point Inspection software, you remain competitive as automotive businesses and their customers evolve. Pinpointing problems sooner and fixing them faster makes everyone happier – you, your staff and your customers.
With our level of expertise, Autoflow provides the DVI software solution that suits today’s auto repair shops. By listening and offering intuitive training, we guide you and your staff through this change.
We’ve seen how much this technology has improved operations and increased customer satisfaction to new levels. Book a no-hassle Autoflow demo today to see how to transform your business, automate your profits and boost your ARO.
Autoflow’s DVI is designed with technicians in mind and helps to establish transparency and create trust with your customers, enabling them to make informed confident decisions.
Autoflow Add-Ons
Expand the power of your Autoflow system with third party integrations.
Text to Pay
Text-to-Pay means you never have to take a credit card number over the phone verbally, again.
Motor
Quickly view scheduled vehicle maintenance in the Autoflow DVI, no other tool required.
Virtual Vehicle
Sell more services by attaching educational animated videos directly to the Autoflow DVI.
Testimonials
What our clients are saying about us.
S&S Tire and Auto Service Center – Phoenix, AZ
“Autoflow has been an amazing tool for S&S Tire and Auto Service in so many ways. It saves our team time in the way that the recommendations by our technicians send the pictures and videos directly to the service advisors computer where they can then send it to our customer. It has landed more sales because of the transparency it creates with S&S Tire and the customer. Our customers love the picture and video recommendations and state that in our social media reviews. It does not stop there, the Autoflow team is amazing to work with. They are very responsive to questions and suggestions. The Autoflow team really has a great program but yet they are always looking to improve upon it…”
Christian Brothers Automotive – South Tulsa
“We were able to run our best 4 weeks ever while being short a staff member in the front office and still communicate well with our customers. Autoflow has helped eliminate 4-5 minute customer update calls with the click of a button.”
Tommy Keeter Christian Brothers Automotive – South Tulsa
Kennedy Auto Solutions – Tomball, TX
“Autoflow is a vital tool for our business. It helps us to build trust and value with our customers by validating the repair and maintenance findings. It shows them the parts and places that we see when their vehicle is lifted off the ground. It also builds a strong record for their files with pictures and videos. The integration with Advance Automotive’s Virtual Vehicle program helps educate our customers as to why we recommend the services we recommend and what the repair or maintenance “does” to or for their vehicle. Thank you for developing and staying on top of this product that has supported our business growth since the beginning of our company. “