Follow-up andReputation Management

Automated Follow-Ups, Personalized Care

Ensure seamless post-service engagement with timely, personalized follow-ups that keep customers informed and connected.

Turn Great Service into Great Reviews

Simplify the process for clients to leave glowing reviews on the platforms you choose.

Earn Trust Through Honest Engagement

Promote your strongest reviews and turn potential negatives into positive outcomes.

Empower your customers to share feedback with ease.

Our built-in Net Promoter Score (NPS) feature lets them rate their service experience on a simple 0–10 scale—giving you clear insights into satisfaction and loyalty.

Edit and customize what your customer sees. Once they receive it, the customer has an easy way to leave you a great review.

Net Promoter Score (NPS)

With optional customer scoring, give your customers the ease of rating your shop based on a 0-10 score. Ask excellent score to give you a review.

Got a bad score? Get a second change to bring that score up!

Campaign Reporting

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Monitor delivery, response, and revenue metrics to evaluate the effectiveness of your CRM marketing campaigns

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View total messages sent, delivery rates, replies, opt-outs, and appointments set in one streamlined report

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Track revenue impact by viewing total customers reached, revenue generated, and average repair order value

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Review a full history of campaign runs with detailed breakdowns by date and message volume

Check out other Autoflow Marketing Module Components

Service Reminders

Keep customers returning with timely service reminders – set it and forget it

Rainy Day Folder

Fill slow days with digital inspection follow-ups – turn views into bookings

Marketing Campaigns

Automate email, text, and mail campaigns, track results, and drive more business

Follow-up Management

Automate follow-ups and get more reviews to boost your reputation

Google Reserve

Streamline your Online Scheduling

Websites

Professionally built websites at a fraction of the cost

Customer Retention Mailers

Push that ROI up to 486% by keeping engaged with your customers

Customer Acquisition Mailers

Create Customer Acquisition Campaigns with Ease

Ready to see what Autoflow can do for your shop? Contact us now for a demo!