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iDVI Powered by Autoflow Partners with CoverageX to Expedite the Warranty Claims Inspection Process (Website)

iDVI Powered by Autoflow Partners with CoverageX to Expedite the Warranty Claims Inspection Process

March 4, 2024

Dallas, TX – Autoflow announces its partnership with CoverageX, a premier service contract provider specializing in vehicle service contracts, home service contracts, and premium financing.

“The iDVI virtual inspection platform will give us actionable inspection results in hours without needing someone physically present…”

“The iDVI virtual inspection platform will give us actionable inspection results in hours without needing someone physically present, improving efficiency and convenience,” explains Noel Aponte, Claims Director of CoverageX.  “By leveraging iDVI, we will be able to reduce our costs and speed up the claims process, ultimately improving customer satisfaction. It’s absolutely a win-win. ” 

Compared to traditional inspection methods, which may take days, accumulate costs, and frustrate customers, Autoflow’s iDVI completes inspections in just a few simple steps within minutes and at a fraction of the cost. In addition, iDVI reduces fraud and improves loss ratios. 

“We are very excited that CoverageX has chosen Autoflow to be their virtual inspection provider and look forward to a very beneficial partnership. iDVI is a perfect addition to their claims process and will improve their operational efficiency and decrease costs,” explains Scott Smyer, Autoflow’s senior director of business development, who brings 15 years of experience as a SaaS provider in the F&I warranty administration space.

In addition to the virtual claims inspection platform, Autoflow delivers digital solutions for workflow management, communication, vehicle inspections, work orders, quality control, and rewarding customer loyalty. Autoflow focuses on streamlining everyday processes to help clients operate more efficiently and provide a customer service experience that lasts.

For more information about CoverageX, please visit https://coveragex.com/.

Take iDVI for a test drive with a free trial to experience what it can do for your business. For more information, visit https://autoflow.com/idvi/.

About Autoflow

Autoflow | Your partner in adopting technology

Since 2012, thousands of shop owners, technicians, and advisors have said goodbye to entry-level tools and prefer our best-in-class digital vehicle inspection and two-way text messaging platform to pair perfectly with their shop management software.

About CoverageX

CoverageX is a premier service contract provider with one thing in focus: being the best version of ourselves in service to our customers. When it comes to coverage, we are bold enough and proud enough to say we are in a class of our own- but you don’t need to take our word for it, enroll with CoverageX today and see what our customers have to say about us. 

For additional product and company information, please visit  https://coveragex.com/.

Dan Torregrossa