Autoflow'sWebinars

Upcoming: Workflow Walkthrough: Part 2 of 3 - Digital Dispatching, Work Orders, and Final Quality Control

July 23, 2025 at 02:00 PM EST

In Part 1 we covered inspection best practices that lead up to the sales call – securing approvals and a strong foundation for a successful 2nd half of the visit.

This session will focus on the best practices in Autoflow, which take place immediately after work is approved.

Topics include:

  • Dispatching work in TechFlow
  • Managing Parts Orders
  • Communicating through the workflow
  • Digital Work Orders (Notes and Videos matter today more than ever!)
  • Final Quality Control – the thing you know you should be doing.
  • Delivery Checklist for vehicle pickup!

This session will ensure your team becomes more efficient in communicating key steps with your team – your client – and sets us up for a smooth part 3… which will focus on bringing clients back in the door for the right reasons!

Select Past Webinars

Successfully Navigating the Changing Future

In this webinar, Craig and Michael Smith from The Institute for Automotive Business Excellence dive into Successfully Navigating the Changing Future.

Your Shops DVI process with Autoflow

While Digital Vehicle Inspections are still growing in popularity – Autoflow continues to be the standard bearer with leading innovations to this technology.

Even among longtime Autoflow DVI practitioners, some of Autoflow’s newest innovations may not have made their way into your day-to-day life.

That’s ok. Whether you are new to Autoflow or your shop’s Autoflow guru – we promise something for everyone in this session.

Our host, Craig O’Neill, will guide attendees through Autoflows DVI to show you the features and methods you can use to rejuvenate and reinvigorate your shop’s inspection process!

DVI Enhanced with AI

Join Chris, Craig, and Brandon as we discuss how we’ve been building out and training our “Autoflow AI” to enhance the Autoflow DVI experience and demonstrate how we’re empowering technicians with full repair history as they interact with inspection line items.

In this session, you’ll learn about some of the problems AI can solve, the challenges in creating good data modeling in the aftermarket, and our thoughts on innovating technology to improve efficiency in your bays and service counters.

Is that a fair price for your time?

Did you know that most people value one hour of their time much higher than your shop’s hourly rate? We’ll discuss important concepts that will aid shops as they determine their prices to ensure profitability. Joining Craig O’Neill on with helpful insight for this webinar is coach Vic Tarasik Founder and CEO of Shop Owner Coach.

Improving Technician Retention Through Technical Mentoring

As the automotive industry grapples with an ongoing shortage of skilled technicians, the role of effective technical mentoring has never been more crucial.

Mastering Leadership for Shop Operations

Webinar featuring Chris Cloutier, Gary Gunn and Craig O’Neill. Join us for an inspiring conversation with Gary Gunn from Auto Shop Showcase. Gunn will be conversing with us to share valuable insights from his years of experience mentoring repair shop leaders. This conversation benefits leaders in any shop and attendees will be invited to participate in a leadership checkup.

Explore how affordable it is to get more reviews. No contracts or commitments.