One of the most common questions we hear from service advisors is, “What’s the best monitor setup when adding Autoflow to our existing software?”
Great question! And, we’ve got the perfect answer based on what works best for shops already using Autoflow.
The Winning Setup: Side-by-Side Excellence
Left Monitor: Your Shop Management System (SMS)
Right Monitor: Autoflow
This dual screen configuration creates a seamless workflow where your service advisors can:
- Keep their familiar SMS interface (Tekmetric, NAPA Tracs, ALLDATA, etc.) front and center for invoicing and parts management
- Have Autoflow readily accessible for customer communications, digital vehicle inspections, and follow-up management
- Eliminate constant window switching that slows down your team
- See real-time customer responses while managing job workflows
Why This Configuration Drives Efficiency
When your team can see both systems simultaneously, magic happens:
Customer Communication: Text updates, photo approvals, and inspection results flow in real-time on your Autoflow screen while you’re building estimates in your SMS.
Faster Approvals: Watch customers approve services through digital vehicle inspections while you’re already preparing the next steps in your workflow.
Zero Delays: No more toggling between tabs or losing your place. Everything you need is visible at-a-glance.
Smooth Integration: Since Autoflow integrates directly with your SMS (see all integrations here), data flows between both screens automatically.
The Bottom Line
This setup creates an environment where your service advisors can work at peak efficiency. Less clicking, less waiting, and more time focused on what matters: serving customers and moving cars through your bays.
We can’t wait to walk you through this setup during your demo and show you exactly how Autoflow fits into your shop’s daily rhythm.
Questions before your demo? Feel free to reach out anytime. We’re here to help you visualize how this will work in your space.
See you soon!
P.S. Many shops report that their service advisors love the dual monitor setup so much, they can’t imagine going back to a single screen. You’re about to see why…
