Autoflow transforms multi-shop operations with innovative tools designed to increase efficiency, boost revenue, and create a consistent and professional brand across your organization. Additional benefits include robust reporting, global user management, and configurable features for every stage of the customer journey.
Increase Your Average Repair Order (ARO) and Keep Your Bays Flowing
Boost your Average Repair Order (ARO) – Educate customers and earn their confidence in repair and service recommendations through transparency, yielding 15-75% increases in revenue through Autoflow’s exclusive Digital Vehicle Inspection (DVI).
Solve slow periods with the Rainy Day feature – Utilize Autoflow’s innovative technologies that keep your bays flowing, especially during anticipated slow periods. Autoflow’s follow-up and customer retention features tightly integrate to our digital vehicle inspection (DVI), such as its exclusive Rainy Day feature, designed to follow up on previously deferred or declined work.
Measure DVI customer engagement with Customer Insights, a feature that reveals exactly what your customers focused on—and what they didn’t and might have missed. Customer Insights provides helpful analytics showing if a picture or video was viewed along with whether a video was watched in its entirety. This data serves to help guide and create intentional customer conversations.
MSO-Tailored Solutions
Autoflow’s multi-shop solutions enable seamless inspection sheet sharing, consistent service through master defaults, and unified inspection histories across locations.
- DVI Sheet Sharing – Collaborate across your locations with sheet sharing. Streamline your operations by sharing sheets seamlessly between shops in your network. Keep your team aligned to ensure consistency, and deliver a reliable experience for every customer.
- MSO Default – Achieve consistent inspections with master defaults. Customize and standardize DVI templates to maintain quality and uniformity across all your locations. Master defaults make it easy to ensure uniformity or tailor inspections for specific shops.
- MSO History – Sometimes clients are patrons of multiple stores in your network. Give customers peace of mind with unified inspection histories. No matter which shop they visit, their records are instantly accessible, ensuring consistency and trust.
Multi-Shop Operation Reporting Features
MSO location reporting helps shop owners to see the big picture as well as zoom in to each shop to identify issues and recognize excellence with individual staff members.
Autoflow’s weekly report contains basic information, while the nightly report has enhanced features such as customizable filters to see only the information you need along with added exporting features.
Simplify Oversight with Global User Management and Access
Empower your managers and trainers with seamless access to multiple locations. Global user management ensures they can log in to any shop in your network with ease, enabling efficient oversight, streamlined training, and consistent operations across all your sites.
Product Configurability
Autoflow’s software is designed to fit your shop’s unique needs, offering fully configurable features that can be added à la carte. Whether you want to improve customer interactions before their visit, streamline operations during services and repairs, or boost customer loyalty and your business reputation after the visit, you can choose the tools that work best for your business—all without unnecessary extras. Build your ideal solution, and grow your operations your way.
How Can We Help?
Running a multi-shop auto repair business comes with its unique challenges—and Autoflow is here to help. At Autoflow, we’ve designed a powerful platform tailored to the unique needs of multi-shop operations. From seamless collaboration to data-driven insights, our software helps you scale efficiently and deliver an exceptional customer experience.
Request a free demo today, and see how Autoflow can revolutionize your operations. For MSOs with 11 or more bays, customized volume discounts are available that maximize value and minimize cost. Whether you’re looking to streamline operations across multiple locations or improve efficiency in a single shop, Autoflow’s tailored pricing is designed to scale with your success.
