Increase Your Auto Repair Shop’s Profit Margin With DVIs

Increase Your Auto Repair Shop’s Profit Margin With DVIs

Before supply chains made it harder to get a new car, the average American spent $1,986 on car repairs. Now, they invest even more to keep their vehicles running until they can afford, or even get, a new one. That trend helps auto repair shop profit margins. However,...
CRM for Auto Repair Shops: Help Drive Customer Satisfaction

CRM for Auto Repair Shops: Help Drive Customer Satisfaction

Are you looking for ways to make your auto repair shop’s customer relations more efficient? You’re not alone. With the latest CRM auto repair automation, you can streamline communication with customers while still sounding personal and friendly. If this type of system...
How Many Texts Are Too Much?

How Many Texts Are Too Much?

How Many Texts Are Too Much? Yes. Reporting and metrics show that text updates have a positive impact on shop staff and their clients, yet a common concern from the front counter remains the apprehension that they may be sending too many texts. It’s a genuine concern...
How to Switch From Paper to Vehicle Inspection Software

How to Switch From Paper to Vehicle Inspection Software

How to Switch From Paper to Vehicle Inspection Software Think about how many steps advisors and techs take around the shop every day to hand papers back and forth. Yet, all that wasted time can disappear with the use of vehicle inspection software. But where do you...
Driving Success: Marketing Tips for Auto Repair Shops

Driving Success: Marketing Tips for Auto Repair Shops

When you think about auto repair marketing, a short list of items likely jumps to mind. First, you’ll need an advertising campaign, social media posts and some rave reviews, but that’s just a start. Marketing infiltrates every relationship and each step in your...
Everybody’s Least Favorite KPI

Everybody’s Least Favorite KPI

Quality control (QC), in the professional automotive repair business, is the term used to describe the final phase of the process where a vehicle is inspected after servicing. It is universally understood to be a critical part of any visit. Few would disagree. Fewer...