Chris Cloutier and his brother, Patrick, business partner and ASE L1 Master-certified technician, have once again landed on the front cover of Shop Owner Magazine in this year’s November issue. Their journey, perspective, and growth of a multi-shop operation is profiled in the article “Doing Well by Doing Well to Others.”
In April of 2011, the brothers purchased a struggling auto repair shop located in Rowlett, Texas, which they found on Craigslist. The early years of establishing their brand and transforming their first shop are told in the article “Golden Rule Auto Care Yields Success By Putting Its Name To The Test” in Shop Owner Magazine’s April 2016 issue. Their continued hard work and determination later yielded the opening of their second Golden Rule Auto Care shop location in neighboring Wylie, Texas, in July of 2017.
During the onset of becoming an auto repair shop owner, Chris quickly saw the need for a better way to communicate with his customers as he observed how communication gaps created bottleneck situations and wasted valuable rack time.
Possessing the entrepreneurial passion to create an innovative solution to solve a common industry problem, Chris designed Autoflow, a tool that dually functions as a visual workflow management system and as a means for keeping customers engaged and informed by providing status updates throughout the stages of the vehicle repair process.
Through dedication, grit, and perseverance, Chris has risen as a voice and leader in the industry to offer guidance to fellow shop owners in adopting technology.
About Autoflow
Autoflow | Your Partner in Adopting Technology for Before, During, and After the Visit
Autoflow is a cloud-based, comprehensive, timesaving tool delivering digital, paperless solutions for workflow management, communication, service and follow-up reminders, digital vehicle inspections, work orders, quality control, and rewarding customer loyalty.
Because Autoflow is created and developed by a shop owner, the company is uniquely positioned to understand the needs and challenges facing owners and shops today. Visit Autoflow at www.autoflow.com, or call (469) 202-4090.
