FOR IMMEDIATE RELEASE
Autoflow’s iDVI Platform Integrates with PCMI’s PCRS Claims Module, Enhancing Warranty Claims Administration
Dallas, TX — August 2024 — Autoflow, a leader in automotive technology solutions, is thrilled to announce the integration of its innovative virtual claims inspection platform, iDVI, with PCMI’s renowned warranty administration platform, PCRS. This strategic collaboration marks a significant advancement in the efficiency and speed of warranty claims processing for the automotive industry.
The iDVI platform, known for its ability to streamline the claims adjudication process, is now seamlessly integrated with PCMI’s PCRS claims module, which is widely used for managing and administering vehicle service contracts, warranties, and other F&I products. This integration offers a robust solution designed to enhance the accuracy, speed, and overall efficiency of the claims process.
“This is a significant milestone for Autoflow, and we are thrilled to integrate our iDVI platform with the PCRS claims module,” said Scott Smyer, Sr. Director of Business Development at Autoflow. “It’s an honor to partner with a company as respected as PCMI and underscores our commitment to leveraging technology to enhance operational efficiency and deliver exceptional value to our clients. It’s a true win-win for everyone.”
PCMI’s PCRS platform is trusted by leading automotive manufacturers, dealerships, and third-party administrators for its robust features and reliability. The addition of iDVI’s virtual inspection capabilities further enhances PCRS’s offerings, providing users with a comprehensive toolset to manage the entire claims process from start to finish.
“Partnering with Autoflow was an easy choice. At PCMI, we’re committed to improving the claims process and offering flexible partner options. With Autoflow’s iDVI, users are already seeing faster workflows, lower costs, and enhanced customer experiences,” shares Imran Mussani, VP of Strategic Partnerships at PCMI.
The integration is now live and available to all PCRS users. Autoflow and PCMI are committed to supporting their clients through this transition and ensuring a smooth and successful implementation.
About Autoflow
Autoflow is a leading provider of innovative software solutions for the automotive industry, specializing in intelligent vehicle inspections, workflow management solutions, customer communication, and retention. With a focus on leveraging cutting-edge technology to streamline operations and enhance customer satisfaction, Autoflow is dedicated to excellence in software development and driving the industry forward.
About PCMI
PCMI is the leading provider of technology solutions for the finance and insurance (F&I) and consumer product markets. Our modern cloud-based platform empowers third-party administrators, dealers, original equipment manufacturers, and lenders to revolutionize their extended warranty, service contract, and refund payment management. With a team of over 200 experts across our global offices, we are committed to pushing the boundaries of technology to deliver unparalleled service and innovation, ensuring our clients stay ahead in today’s rapidly evolving markets.
For more information about PCMI, please visit: https://www.pcmicorp.com/
For more information about iDVI, please visit: https://autoflow.com/idvi/
Posted August 21, 2024