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iDVI powered by Autoflow partners with North American Auto Care (NAAC) to speed up the claims adjudication process

July 27, 2022

iDVI powered by Autoflow partners with North American Auto Care (NAAC) to speed up the claims adjudication process

Jul 27, 2022

DALLAS, TX, UNITED STATES, July 26, 2022 — iDVI powered by Autoflow partners with North American Auto Care (NAAC) to speed up the claims adjudication process.

Autoflow announces its partnership with North American Auto Care (NAAC) to provide a fast, digital solution for capturing essential information including pictures, videos, and notes for expediting the claims adjudication and approval process. NAAC was founded by distinguished industry leaders in order to administer vehicle service contracts and asset protection insurance policies designed to provide every type of driver with more coverage and better pricing than any OEM and aftermarket administrator.

“NAAC has found Autoflow to be a very valuable partner – trustworthy, dependable, and supportive. We are using their iDVI (instant Digital Vehicle Inspection) to perform virtual inspections, and it’s proving to be an amazingly simple yet powerful tool both from the claim adjuster’s perspective and, most importantly, from that of the end user’s, being the service advisor/technician,” explains Bill Rosenbach, vice president of claims and risk management at NAAC. “We get the information that we need now – not later – and really enjoy the cost savings. It’s a great tool!”

Compared to traditional inspection methods, which can take days, accumulate costs, and frustrate customers, Autoflow’s iDVI achieves inspections in just a few simple steps within minutes and at a fraction of the cost. In addition, iDVI reduces fraud and improves loss ratios.

“It’s with great pride that we get to announce our partnership with NAAC. They are a fantastic company with a great reputation in the industry. iDVI will add a lot of value to their customer base and immediately save them time and money,” explains Scott Smyer, Autoflow’s senior director of business development, who brings 14 years of experience as a SaaS provider in the F&I warranty administration space.

Autoflow delivers digital solutions for workflow management, communication, vehicle inspections, work orders, quality control, and rewarding customer loyalty. Autoflow focuses on streamlining everyday processes to help clients operate more efficiently and provide a customer service experience that lasts.

For more information about North American Auto Care, visit https://www.northamericanautocare.com/.

Take iDVI for a test drive with a free, two-week trial to experience what it can do for your business. For more information, visit idvi.io.

Created and developed by a shop owner, Autoflow is uniquely positioned to understand and identify the needs and challenges facing owners and shops today. Autoflow delivers digital solutions for workflow management, communication, vehicle inspections, work orders, quality control, and rewarding customer loyalty. Autoflow integrates with a variety of shop management systems and focuses on streamlining everyday processes to help shops operate more efficiently and provide a customer service experience that lasts.

Visit Autoflow at autoflow.com, or call (469) 202-4090.

Joe Boyd