Quality Control – A Case Study of Golden Rule Auto Care

Quality Control – A Case Study of Golden Rule Auto Care

As a shop owner, I’m always looking for ways to improve my shop, my efficiency, and the overall experience I give to my customers. Over a year ago, I implemented a quality control process for all vehicles before they left my shop. Simply put, a front...
Why DVI is More Important than Regular Vehicle Inspections

Why DVI is More Important than Regular Vehicle Inspections

Why DVI is More Important than Regular Vehicle Inspections Whenever I am asked why vehicle inspections are important, my answer is simple: you owe it to your customers to report the overall health of their vehicles. Personally, if I went to a doctor because of a...
Communication made simple

Communication made simple

Communication made simple It’s not easy to achieve “simple,” but when done right, time-consuming tasks are made easier. With a simple click of a button on an Autoflow customized workflow, the shop just solved two problems: one is tracking each car in...
Simple isn’t easy

Simple isn’t easy

Simple is never easy. For instance, TiVo is fast, easy, and simple. VCRs? Not so much, though both basically provide the same service. IPads are easy and simple while desktop computers aren’t. I have taught the basics of computers in a lot of different settings...
Your Time vs. My Time

Your Time vs. My Time

Your Time vs. My Time Since we live in a world that very much revolves around “me,” this is becoming an important and relevant topic. I am not saying that everyone in this world is stuck on themselves, but we have become very particular about how our time...