Rewards & Referrals

Easy-to-use rewards program with a built-in innovative referral tool

Email is Still an Effective Tool in Auto Repair Marketing

Email is Still an Effective Tool in Auto Repair Marketing

February 13, 2023

Email is Still an Effective Tool in Auto Repair Marketing

Feb 13, 2023Blog

Automotive repair businesses have come a long way when it comes to marketing. With the rise of social media and texting, you could overlook the tried-and-true method of email in auto repair marketing.

But don’t be fooled: email is still an incredibly effective tool for auto repair businesses! Let’s take a look at why email should fire up any auto shop’s strategy.

If you have any doubts, consider these email marketing statistics:

  • Email ROI delivers an impressive $36 for every $1 spent.
  • 77% of marketers report seeing higher email engagement in 2022.
  • The best three strategies rely on subscriber segmentation (78%), message personalization (72%), and email automation campaigns (71%).

Auto Repair Marketing With Cost-Effective Reach

One of the biggest advantages is email’s reach to a large number of people for relatively little cost. Even if you are just starting out, you can easily create a list and deliver your message quickly and cheaply. This makes it much easier to test different strategies and find what works best for you without breaking the bank.

In addition, emails are easy to track. You can use tools such as Google Analytics or Campaign Monitor to track how many people:

  • opened your emails
  • clicked on links
  • purchased something via a link from your email.

This gives you valuable insights so that you can refine your strategy and maximize conversions from your emails.

Personalize for Greater Potential

Too many companies flood their customers’ inboxes with generic messages that feel detached. However, using emails in auto repair marketing also allows you to personalize content for each customer or group of customers.

Your analytics teach you what messaging works for each customer or customer group, based on their interests or demographics. For example, if a customer has expressed interest in oil changes, then you can tailor an email specifically about those specials.

This builds relationships with customers and makes sure they keep coming back for more services from your business. By using messages that ring true with your customers, you can ensure they feel like you’re speaking to them alone. That way, they will become repeat customers and refer others to you!

Drive more business to your door

If you fall off a customer’s radar, they may try a garage whose auto repair shop marketing ideas stand out. Yet, wisely worded emails solve these three business problems:

  • Slow days
  • Personalized one-to-one automation contacts clients by inviting them to come in on days when you have fewer booked appointments. You could offer special discounts for services during certain seasons, giving customers incentives to get work done on their vehicles.

    By engaging your customer base in meaningful dialogue about their vehicles and their needs, you generate stronger loyalty.

  • Reduce no-show appointments
  • When it comes to auto shop marketing, one of the most important tasks for a business is boosting retention. Automated reminders can help to keep customers coming back time and time again when their car needs service or repair.

  • Drum up more business
  • Don’t forget that emails can drum up new business. You can reach new audiences who may not have been aware of your shop before. With the right strategy, you’ll soon see increased numbers of customers coming through the door of your auto repair shop!

Email in auto repair marketing still rocks

Email is still a powerful tool when it comes to customer communication – and there are plenty of reasons why! It’s cost-effective, easy to track and measure results, plus it helps build relationships with customers over time.

If you’re looking for an effective way to reach existing customers and new ones alike, then consider adding email into the mix. It could be exactly what takes your business to another level!

Lois Tuffin

Lois Tuffin

Automotive freelancer

Lois Tuffin