If you go to the site http://www.shoptechnologytimeline.com, you will not only see the timeline, but you will also see solutions offered in our current market to help solve some of these touch points. For instance, following is a subsection of Web Presence:
Who provides solutions? Do it yourself –
- Wix.com – free website builder
Hire the Pros –
DO THIS NOW! Facebook – Create a Facebook page. Forget the other social media platforms, and post personalized content.
Full disclosure: I do own a product that solves a few of these issues, yet you will notice that I list other alternatives. Why? I’ve seen that though we shop owners share that common core, we are unique and different. One tool that works in your business may not fit mine. That, I have seen many times.
Also, if you want to hear more about it, go to Remarkable Results Radio for a recent podcast on the Shop Technology Timeline: http://remarkableresults.biz/e186/.
Enjoy, and if you have any input, questions, or suggestions for improvement, I’d like to hear from you. Please email me at firstname.lastname@example.org.
Architect/President at Autoflow
The Desire for Continuous Improvement
As an auto repair shop owner of Golden Rule Auto Care, Chris Cloutier realized the need for a better way to communicate with his customers as he observed how communication gaps created bottleneck situations and wasted valuable rack time.