Text to Pay – A New Level of Convenience!
Recently, we developed this feature and partnered with 360 Payments to deliver the online payment processing side. Even if you have a counter payment processor, they can still handle the online processing. I’ve since activated this feature at both Golden Rule Auto Care locations, and we’ve had a number of other Autoflow clients pick up the feature. The feedback we are getting from our customers at Golden Rule Auto Care is fantastic. The convenience has just gone to a whole new level. Customers no longer need to wait in line to pay, and service writers don’t have to collect credit card information over the phone anymore.
Why did I write software for the auto repair industry? Because of scenarios just like this! I created Autoflow to achieve faster communication, an optimized workflow, and a better customer service experience. Text to Pay does just that and saves time for everyone.
Architect/President at Autoflow
The Desire for Continuous Improvement
As an auto repair shop owner of Golden Rule Auto Care, Chris Cloutier realized the need for a better way to communicate with his customers as he observed how communication gaps created bottleneck situations and wasted valuable rack time.