When “We Care” is Just Marketing

When “We Care” is Just Marketing

Recently, I planned a quick getaway for my birthday weekend with my wife and two daughters to one of my favorite places, Pagosa Springs. The plan was to soak in the hot springs and snowboard for two days. Both ended up ultimately happening, but I experienced...
The Ideal Monitor Setup for Maximum Shop Efficiency

The Ideal Monitor Setup for Maximum Shop Efficiency

One of the most common questions we hear from service advisors is, “What’s the best monitor setup when adding Autoflow to our existing software?” Great question! And, we’ve got the perfect answer based on what works best for shops already using...
Retention Mail: The Marketing Secret Hiding in Your Mailbox

Retention Mail: The Marketing Secret Hiding in Your Mailbox

So, What Exactly Is Retention Mail? Retention mail is basically your business’ way of saying, “Hey, remember me?” to past customers. Instead of spamming their inbox, you’re showing up in their actual mailbox…the one that sits outside, next to the Amazon packages and...