Does Your Staff See Your Vision

Does Your Staff See Your Vision

Does Your Staff See Your Vision Does Your Staff See Your Vision? As a business owner, you have a vision for your business. Having this vision keeps you focused on what you need to do now so that your business can maintain its trajectory towards that vision. This is...
How Good Leadership Retains Good Workers

How Good Leadership Retains Good Workers

How Good Leadership Retains Good Workers Leadership is one of my favorite topics. A leadership advisor once told me that leadership is tough because you don’t get a medal or certificate stating you’re now a great leader after certain accomplishments. Great...
Baywatcher.io – Why?

Baywatcher.io – Why?

Baywatcher.io – Why? Back when I first began my journey in the automotive industry, I was told by my coach that every shop has a ceiling for maximum capacity. He said that the following formula would determine your potential ceiling for labor: Multiply your...
Setting Goals in the Auto Repair Business

Setting Goals in the Auto Repair Business

Setting Goals in the Auto Repair Business One of the best pieces of advice that I was given from a trainer is to set goals for myself and my businesses. If I didn’t set goals, then I would never reach ANY destination, let alone the one that I thought would be...
Keep Your Standards High!

Keep Your Standards High!

Keep Your Standards High! For years our industry has seemed to struggle to catch up to rising standards of customer service that others have made normal and consumers have grown to expect. But not this year. This year, we set the bar. Think about it. Hotels with no...
Digital Vehicle Inspection Is Worth Our Time

Digital Vehicle Inspection Is Worth Our Time

Digital Vehicle Inspection Is Worth Our Time There are a few areas to address when a technician states something to the notion of, “Doing the DVI is not worth my time.” Let’s tackle the reasons why a tech might feel this way. The inspection takes too long to...