Managing the Customer Experience
Client Microsite Breakdown Client Facing Microsite The Micro Site is the view the customer sees on their personal phone or computer. This makes it easy to show the customer any items, photos, or videos on the worksheets you perform in Autoflow. The top section of the...How do I setup my Quality Control Sheet?
Define your quality control process in Quality Control Setup Quality Control Setup involves three key functions Choose if you want to have the sheet begin with all green items checked, or if all items left blank Add a new item using the + Add Quality Control Button...How do I setup Rewards and Referrals?
Managing customers rewards is done in three sections You can find these 3 sections in the Admin menu under R&R Setup Point Setup You can find these 3 sections in the Admin menu under R&R Setup Add Tier – See the chart to understand how referrals are...Notifications
Autoflow has built in notifications to keep the users up to date with customer responses, DVI and WO completions, and more. Notifications populate in the top right corner of the Autoflow pages under the bell icon. A counter will appear when a new notification comes in...Recent Posts
- Why Automotive Service Advisors, Operations Leaders, and Shop Owners Choose Autoflow
- Autoflow Streamlines Appointment Booking and Check-in with Updated Scheduling and Calendar Features
- Fresh Clay: Autoflow’s Craig O’Neill Takes DVI Training to the Next Generation
- End-to-End Automotive Repair CRM: From First Contact to 5-Star Review (Without Changing Your Shop Management System)
- Autoflow Empowers Auto Repair Shops to Boost Revenue and Customer Retention Without Changing Their Shop Management System
Recent Comments
No comments to show.
Search Here
About us
Sara Doe
Lorem ipsumm dollori consectetur adipiscing elitt Duis consectetur in mi tincidunt venenatis.
CEO & Founder
Categories
Testimonial
★★★★★
"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by...
Lucas Underwood
L&N Performance Auto Repair
★★★★★
"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by providing a clear and concise method to communicate with our clients. No more struggling to locate the client and send a message. No more starting a new “job” to accept a payment for a client who isn’t on site.
Lucas Underwood
L&N Performance Auto Repair
★★★★★
"Eliminate 4-5 minute incoming customer status update calls"
We were able to run our best 4 weeks ...
Tommy Keeter
Christian Brothers Automotive
★★★★★
"Eliminate 4-5 minute incoming customer status update calls"
We were able to run our best 4 weeks ever while being short a staff member in the front office and still communicate well with our customers. Autoflow has helped eliminate 4-5 minute customer update calls with the click of a button.
Tommy Keeter
Christian Brothers Automotive
★★★★★
"Thank you again for all you do!"
We are indebted to Craig's expertise. He ...
Dave Barry
Christian Brothers Automotive
★★★★★
"Thank you again for all you do!"
We are indebted to Craig's expertise. He volunteered to do a training with us after hours. We learned a ton, set up and made a lot of modifications to our workflow that'll be extremely helpful."
Dave Barry
Christian Brothers Automotive
★★★★★
"Great people to work with!"
Great program! Works very well and is dependable. Great ...
Gary Pontious Jr
Toledo Auto Care
★★★★★
"Great people to work with!"
Great program! Works very well and is dependable. Great people to work with as well. They have always responded quickly to any questions I have had.
Gary Pontious Jr
Toledo Auto Care
★★★★★
"It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business...
Hannah Kennedy
Kennedy Auto Solutions
★★★★★
"It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business. It helps us to build trust and value with our customers by validating the repair and maintenance findings. It shows them the parts and places that we see when their vehicle is lifted off the ground. It also builds a strong record for their files with pictures and videos. The integration with Advance Automotive’s Virtual Vehicle program helps educate our customers as to why we recommend the services we recommend and what the repair or maintenance “does” to or for their vehicle. Thank you for developing and staying on top of this product that has supported our business growth since the beginning of our company.
Hannah Kennedy
Kennedy Auto Solutions
Gallery

