Managing customers rewards is done in two sections
R&R Point Setup
- +Add Referral Level – See the chart to understand how referrals are interlinked.
- Establish a point value for each level, and each visit
R&R Reward Setup
- Name an award
- Establish a point value for the reward
- You can also delete reward options from here
How do I recognize rewards?
From the Workflow screen, the “R” button will be green if clients qualify for awards.
- Click the “R” Icon and you will be brought to the customer profile screen.
- Click a reward if the client wishes to spend their point
You can add custom awards and or attribute points using the Custom Reward button.
- Adding a reward with a negative value will give your client points.
- The example here shows a situation where a mistake was made and the client is being awarded 100 extra points for redemption.
- Likewise, you can use points as a random thank you for your preferred clients.
- The system allows you complete flexibility in points management
