Lysol my keys?  Yes, please!

Lysol my keys? Yes, please!

Lysol my keys? Yes, please! I recently received the following Yelp review at one of my auto repair shops: “Clean shop with free coffee and water. Excellent services with knowledgeable and friendly staff. Manager sanitized my keys and inside of the car. Wonderful...
Let’s Do our Best

Let’s Do our Best

Let’s Do our Best As uncertainty continues to arise these next few weeks/months we may be in survival mode at our businesses. I recently had meetings with my software team, and both shops, to do my best to address the future. I thought it would be a good idea to...
Two seasons for adopting technology in your shop

Two seasons for adopting technology in your shop

Two seasons for adopting technology in your shop Wow, we are well into the new year and a new decade at that! Where does the time go? As a shop owner and someone who believes in Kaizen (continuous improvement), I’m constantly making changes to my shop and its...
The Future of the Automotive Repair Industry

The Future of the Automotive Repair Industry

The Future of the Automotive Repair Industry First, let me state that my crystal ball is broken. But, I do know things are changing in the automotive repair industry, and the future will look very different than it does now. Cars are only getting more complex, as well...
Why do DVI Customer Insights matter?  |  A short case study

Why do DVI Customer Insights matter? | A short case study

Why do DVI Customer Insights matter? | A short case study Recently, we launched Autoflow’s DVI Customer Insights feature, which is simply a deeper way of looking into what your customers are or aren’t paying attention to in the Digital Vehicle Inspections you send...