Real-Time Customer Communication
“Dealers Need to Get on the Text Message Bandwagon: Dealer service communication overwhelmingly takes place either in person at the dealership or over the phone; only 2% of all customers currently receive service updates via text message or email. Yet, 37% of Gen X[1]...
Why should my shop have a Digital Vehicle Inspection (DVI)?
This week, my post goes video again! Why you should use a Digital Vehicle Inspection in your shop. Chris Cloutier Architect/President at Autoflow The Desire for Continuous Improvement As an auto repair shop owner of Golden Rule Auto Care, Chris Cloutier...
Cloud-Based Shop Management System (SMS)
This week, my post goes video. Why should you choose a cloud-based SMS over a desktop version? Chris Cloutier Architect/President at Autoflow The Desire for Continuous Improvement As an auto repair shop owner of Golden Rule Auto Care, Chris Cloutier realized...
Technology is a Multiplier
Technology is a Multiplier Technology is a multiplier, and we in the auto repair world should love and respect what it means to our businesses. I know we all resist change because we’re comfortable with the way things have been done, but isn’t it nice to...Recent Posts
- When “We Care” is Just Marketing
- Pronto Network Selects Autoflow as Exclusive Provider of Digital Vehicle Inspections and Marketing CRM
- The Ideal Monitor Setup for Maximum Shop Efficiency
- Autoflow Integrates with Google Reserve to Offer Seamless 24/7 Appointment Booking for Auto Repair Shops
- How to Keep Your Shop Busy: A Strategic Approach to Marketing During Slow Periods
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Testimonial
★★★★★
"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by...
Lucas Underwood
L&N Performance Auto Repair
★★★★★
"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by providing a clear and concise method to communicate with our clients. No more struggling to locate the client and send a message. No more starting a new “job” to accept a payment for a client who isn’t on site.
Lucas Underwood
L&N Performance Auto Repair
★★★★★
"Eliminate 4-5 minute incoming customer status update calls"
We were able to run our best 4 weeks ...
Tommy Keeter
Christian Brothers Automotive
★★★★★
"Eliminate 4-5 minute incoming customer status update calls"
We were able to run our best 4 weeks ever while being short a staff member in the front office and still communicate well with our customers. Autoflow has helped eliminate 4-5 minute customer update calls with the click of a button.
Tommy Keeter
Christian Brothers Automotive
★★★★★
"Thank you again for all you do!"
We are indebted to Craig's expertise. He ...
Dave Barry
Christian Brothers Automotive
★★★★★
"Thank you again for all you do!"
We are indebted to Craig's expertise. He volunteered to do a training with us after hours. We learned a ton, set up and made a lot of modifications to our workflow that'll be extremely helpful."
Dave Barry
Christian Brothers Automotive
★★★★★
"Great people to work with!"
Great program! Works very well and is dependable. Great ...
Gary Pontious Jr
Toledo Auto Care
★★★★★
"Great people to work with!"
Great program! Works very well and is dependable. Great people to work with as well. They have always responded quickly to any questions I have had.
Gary Pontious Jr
Toledo Auto Care
★★★★★
"It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business...
Hannah Kennedy
Kennedy Auto Solutions
★★★★★
"It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business. It helps us to build trust and value with our customers by validating the repair and maintenance findings. It shows them the parts and places that we see when their vehicle is lifted off the ground. It also builds a strong record for their files with pictures and videos. The integration with Advance Automotive’s Virtual Vehicle program helps educate our customers as to why we recommend the services we recommend and what the repair or maintenance “does” to or for their vehicle. Thank you for developing and staying on top of this product that has supported our business growth since the beginning of our company.
Hannah Kennedy
Kennedy Auto Solutions
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