Quality Control

Why Your Auto Repair Shop Should Practice Quality Control

June 20, 2017
Here is another video from yours truly on why an auto repair shop should practice quality control on its vehicles (and I don’t just mean a technician test drive).

Chris Cloutier

Chris Cloutier

Architect/President at Autoflow

The Desire for Continuous Improvement

As an auto repair shop owner of Golden Rule Auto Care, Chris Cloutier realized the need for a better way to communicate with his customers as he observed how communication gaps created bottleneck situations and wasted valuable rack time.

Click here to read more…

Chris Cloutier