Change or Die?
I recently read the book Change or Die, and I STRONGLY recommend it to anyone looking to make a change in their life or business, which I am pretty sure covers most of us. Yes, the title is brutal, but the writer makes a strong point about change being hard. Nine out of ten people won’t change their habits when faced with death. They won’t change their diets, exercise routines, or lifestyles. They try but end up failing. The author then goes on to talk about how you can successfully change.
He talks about the three R’s: Relate, Repeat, and Reframe.
Relate is the most obvious first step that most of us forget. If you want to learn to play soccer, don’t hang out with tennis players. If you want to be a good business owner, hang out with great business owners. I know we haven’t been able to go to our Twenty Group meetings and auto repair conferences, but once the U.S. is opened back up, you owe it to yourself to find the group of people that you want to be like and relate to. Too often, I talk to business owners who are islands. They have no support group, NO idea how good or bad they’re doing compared to others, and do business the way they’ve always done it for the past 30 years.
The second step, Repeat, is also obvious. To create a habit, you repeat the action until it becomes a habit. We know this, but we get “busy” and find other things to occupy our time versus doing the thing we know will help us create a better habit.
The third is Reframe, which is to look at the change made, and adjust things as needed.
I think too many times we skip Relate and Reframe, and go right to Repeat. We buy the gym membership and think we are going to go five days a week only to be defeated over time. Just by simply joining a group of friends on a walk would increase your chances of change exponentially.
Change or Die – It is worth the read!
Change or Die – The key concepts of change applied to your shop
This webinar began as an internal reading recommendation from our CEO, Chris Cloutier.
Chris encouraged our team read the book “Change or Die” by Alan Deutschman.
The book talks about three keys to successful change. Relate – Repeat – Reframe.
If you have ever wondered why you are successful at change in some circumstances, but struggle at others, you’ll enjoy this discussion.
Hosted by Craig O’Neill, our Autoflow panelists will present the concepts in the book and relate them to the auto-repair industry.
Architect/President at Autoflow
The Desire for Continuous Improvement
As an auto repair shop owner of Golden Rule Auto Care, Chris Cloutier realized the need for a better way to communicate with his customers as he observed how communication gaps created bottleneck situations and wasted valuable rack time.