


Great Software Will Not Fix a Bad Shop
Great Software Will Not Fix a Bad Shop Just as the latest robotic surgery technology would be useless without the skilled hand and mind of a trained surgeon, shop software is also useless without the proper team and processes in place. This is something we often come...
Technology isn’t the Answer for Customer Service, but Helps
Technology isn’t the Answer for Customer Service, but Helps There is a great data model that I use in a lot of my presentations called the Kano model from lean six sigma. It identifies customer satisfaction in a short summary. In this model, you see that there...
Let’s Work Together! Why Integration Matters.
Let’s Work Together! Why Integration Matters. I’ve been developing software for the majority of my life now, which means I am getting old. And, one thing I’ve come to realize is that software seamlessly working with other software is a GREAT thing....
Change or Die?
Change or Die? I recently read the book Change or Die, and I STRONGLY recommend it to anyone looking to make a change in their life or business, which I am pretty sure covers most of us. Yes, the title is brutal, but the writer makes a strong point about change being...
Your markerboard is dead without you
Your markerboard is dead without you Being the communication medium between highly competent technicians and highly demanding clients is only one challenge point behind the counter of an auto repair facility. That point gets plenty of love thanks to texting and...Recent Posts
- Retention Mail: The Marketing Secret Hiding in Your Mailbox
- Why Acquisition Mail Still Matters for Auto Repair Shops in the Digital Age
- 7 Ways Autoflow’s DVI Makes Vehicle Inspections Better, Clearer, and Faster
- Autoflow’s iDVI Now Integrated with AMS Warranty Administration Platform
- From Chaos to Control: How Auto Repair Shops Can Start with Simple Changes that Make a Big Difference
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Sara Doe
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CEO & Founder
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Testimonial

★★★★★
"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by...
Lucas Underwood
L&N Performance Auto Repair
★★★★★
"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by providing a clear and concise method to communicate with our clients. No more struggling to locate the client and send a message. No more starting a new “job” to accept a payment for a client who isn’t on site.
Lucas Underwood
L&N Performance Auto Repair

★★★★★
"Eliminate 4-5 minute incoming customer status update calls"
We were able to run our best 4 weeks ...
Tommy Keeter
Christian Brothers Automotive
★★★★★
"Eliminate 4-5 minute incoming customer status update calls"
We were able to run our best 4 weeks ever while being short a staff member in the front office and still communicate well with our customers. Autoflow has helped eliminate 4-5 minute customer update calls with the click of a button.
Tommy Keeter
Christian Brothers Automotive

★★★★★
"Thank you again for all you do!"
We are indebted to Craig's expertise. He ...
Dave Barry
Christian Brothers Automotive
★★★★★
"Thank you again for all you do!"
We are indebted to Craig's expertise. He volunteered to do a training with us after hours. We learned a ton, set up and made a lot of modifications to our workflow that'll be extremely helpful."
Dave Barry
Christian Brothers Automotive

★★★★★
"Great people to work with!"
Great program! Works very well and is dependable. Great ...
Gary Pontious Jr
Toledo Auto Care
★★★★★
"Great people to work with!"
Great program! Works very well and is dependable. Great people to work with as well. They have always responded quickly to any questions I have had.
Gary Pontious Jr
Toledo Auto Care

★★★★★
"It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business...
Hannah Kennedy
Kennedy Auto Solutions
★★★★★
"It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business. It helps us to build trust and value with our customers by validating the repair and maintenance findings. It shows them the parts and places that we see when their vehicle is lifted off the ground. It also builds a strong record for their files with pictures and videos. The integration with Advance Automotive’s Virtual Vehicle program helps educate our customers as to why we recommend the services we recommend and what the repair or maintenance “does” to or for their vehicle. Thank you for developing and staying on top of this product that has supported our business growth since the beginning of our company.
Hannah Kennedy
Kennedy Auto Solutions
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