Rewards & Referrals

Easy-to-use rewards program with a built-in innovative referral tool

Why Your Auto Repair Shop Should Practice Quality Control

Why Your Auto Repair Shop Should Practice Quality Control

When a customer trusts your shop with their car care, even the little signals you send matters. So, imagine if they get into their car and a grease smear stains their hands or clothes. That makes them question your auto shop quality control measures. And it could cost...
Run a Shop Smoother with Automotive Labor Times Guides

Run a Shop Smoother with Automotive Labor Times Guides

Despite your best efforts, some jobs end up costing more time and money than planned. And that hurts your bottom line. So, how do you set up your shop to deliver on time – no matter how big the job?  Wisely, the most successful shops turn to an automotive labor times...
Chris Cloutier Shares His Heart on Toastmasters

Chris Cloutier Shares His Heart on Toastmasters

Twenty years ago, I was challenged to go to a Toastmasters meeting by Mark, my friend and a quality assurance engineer at the company I was working for. He told me that he loved my ideas but that I was not good at presenting them. I honestly was a little hurt by his...
Automotive Customer Retention Strategies That Work

Automotive Customer Retention Strategies That Work

At a time when consumers value every minute and every dollar, businesses need to work harder to earn customer loyalty. Every time a customer drives away from their shop, you risk losing them to a competitor’s alluring discount or location. The secret to automotive...
5 Ways to Boost Your Shop’s Average Repair Order

5 Ways to Boost Your Shop’s Average Repair Order

If you’re going to measure one metric to drive your auto repair shop’s success, choose your average repair order (ARO). It serves as the key indicator of your business’s financial health and potential profitability. So, how do you make it grow? Ideally, you upsell...