How Many Texts Are Too Much?

How Many Texts Are Too Much?

How Many Texts Are Too Much? Yes. Reporting and metrics show that text updates have a positive impact on shop staff and their clients, yet a common concern from the front counter remains the apprehension that they may be sending too many texts. It’s a genuine concern...
How to Switch From Paper to Vehicle Inspection Software

How to Switch From Paper to Vehicle Inspection Software

How to Switch From Paper to Vehicle Inspection Software Think about how many steps advisors and techs take around the shop every day to hand papers back and forth. Yet, all that wasted time can disappear with the use of vehicle inspection software. But where do you...
Driving Success: Marketing Tips for Auto Repair Shops

Driving Success: Marketing Tips for Auto Repair Shops

When you think about auto repair marketing, a short list of items likely jumps to mind. First, you’ll need an advertising campaign, social media posts and some rave reviews, but that’s just a start. Marketing infiltrates every relationship and each step in your...
Everybody’s Least Favorite KPI

Everybody’s Least Favorite KPI

Quality control (QC), in the professional automotive repair business, is the term used to describe the final phase of the process where a vehicle is inspected after servicing. It is universally understood to be a critical part of any visit. Few would disagree. Fewer...
Why Vehicle Inspection Software Should Never Slow You Down

Why Vehicle Inspection Software Should Never Slow You Down

Why Vehicle Inspection Software Should Never Slow You Down When your shop fills up with cars, you don’t have time waiting for clunky software to do its job. If your vehicle inspection software can’t keep up with your pace of work, you need to find one that does....
Missing This KPI is Costing You Tens of Thousands.

Missing This KPI is Costing You Tens of Thousands.

Missing This KPI is Costing You Tens of Thousands. Digital Vehicle Inspections (DVI) continue to catch on in auto repair shops across the country. With the gradual increase in software platforms offering basic digital forms, the number of shops that feel they are...