RO Writer Integration Training

Basic Data Pull

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Transfers to Active Customer Page – No double entry for key data.
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Client Data: Name and number
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Vehicle (Service Item): YMM, VIN, License, and Mileage
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RO#

Step by Step Walkthrough

Video Walkthrough

User Mapping

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Each ticket assigned in ROW can be mapped to match users in Autoflow automatically.

Step by Step Walkthrough

Status Mapping

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Each Status in ROW can be mapped to an Autoflow workflow step *less than 7 days old* (initial install determines)

Step by Step Walkthrough

Digital Work Order Generation

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Generating Work Order in Autoflow from an RO in RO Writer

Step by Step Walkthrough

Video Walkthrough

RO Writer Adapter Troubleshooting

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Common issues and solutions

Step by Step Walkthrough

Video Walkthrough


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