Basic Data Pull
Step by Step Walkthrough
Video Walkthrough
User Mapping
Each ticket assigned in ROW can be mapped to match users in Autoflow automatically.
Step by Step Walkthrough
Status Mapping
Each Status in ROW can be mapped to an Autoflow workflow step *less than 7 days old* (initial install determines)
Step by Step Walkthrough
Digital Work Order Generation
Generating Work Order in Autoflow from an RO in RO Writer