Basic Data Pull
Transfers to Active Customer Page – No double entry for key data.
Client Data: Name and number
Vehicle (Service Item): YMM, VIN, License, and Mileage
RO#
Step by Step Walkthrough
Video Walkthrough
User Mapping
Each ticket assigned in ROW can be mapped to match users in Autoflow automatically.
Step by Step Walkthrough
Status Mapping
Each Status in ROW can be mapped to an Autoflow workflow step *less than 7 days old* (initial install determines)
Step by Step Walkthrough
Digital Work Order Generation
Generating Work Order in Autoflow from an RO in RO Writer
Step by Step Walkthrough
Video Walkthrough
RO Writer Adapter Troubleshooting
Common issues and solutions