Rewards & Referrals

Easy-to-use rewards program with a built-in innovative referral tool

iDVI Training Overview

iDVI is a digital inspection platform created for Third Party Administrators and Automotive Repair Shops designed to speed up the claims adjudication process and repair through virtual inspections. iDVI – Admin Functions Admin Functions within iDVI. Step by Step...

iDVI Admin Functions

Important Note: You must be logged in with the System Admin credentials to perform these tasks Adding Users (Claims Adjusters) From the admin menu in the upper right corner select Add/Manage Users. Select the blue +Add New User button in the upper right to open the...

iDVI Claims Adjuster Training

Create the Inspection Request From the Active Inspections dashboard, click on Create Inspection located in the upper right corner of the page. Enter the phone number of the repair facility and click the Submit button to open the Create Inspection screen. Enter the...

iDVI Report

Key Report Metrics iDVIs Sent – This is a count of the total number of unique iDVS Inspection Requests sent during the selected date range. This count does not include iDVIs that were resent during the period. iDVIs Completed – This is a count of iDVIs of...

iDVI Service Advisor Training

Logging In Service Advisors will receive an invitation link and passcode, via email and/or text, from the Claims Adjuster. After clicking the invitation link and entering your name and passcode, access the iDVI inspection by clicking the Sign In button. Taking &...