iDVI Admin Functions
Important Note: You must be logged in with the System Admin credentials to perform these tasks Adding Users (Claims Adjusters) From the admin menu in the upper right corner select Add/Manage Users. Select the blue +Add New User button in the upper right to open the...iDVI Claims Adjuster Training
Create the Inspection Request From the Active Inspections dashboard, click on Create Inspection located in the upper right corner of the page. Enter the phone number of the repair facility and click the Submit button to open the Create Inspection screen. Enter the...iDVI Report
Key Report Metrics iDVIs Sent – This is a count of the total number of unique iDVS Inspection Requests sent during the selected date range. This count does not include iDVIs that were resent during the period. iDVIs Completed – This is a count of iDVIs of...iDVI Service Advisor Training
Logging In Service Advisors will receive an invitation link and passcode, via email and/or text, from the Claims Adjuster. After clicking the invitation link and entering your name and passcode, access the iDVI inspection by clicking the Sign In button. Taking &...Recent Posts
- Change or Die – The key concepts of change applied to your shop
- AutoFlow and Headstart Warranty Group Partner to Enhance Claims Inspections with iDVI Virtual Inspections Platform
- Device Options for Using Autoflow
- Autoflow’s iDVI Platform Integrates with PCMI’s PCRS Claims Module, Enhancing Warranty Claims Administration
- Autoflow Honored as a “Must-Have Tool” by Christian Brothers Automotive
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Testimonial
★★★★★
"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by...
Lucas Underwood
L&N Performance Auto Repair
★★★★★
"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by providing a clear and concise method to communicate with our clients. No more struggling to locate the client and send a message. No more starting a new “job” to accept a payment for a client who isn’t on site.
Lucas Underwood
L&N Performance Auto Repair
★★★★★
"Eliminate 4-5 minute incoming customer status update calls"
We were able to run our best 4 weeks ...
Tommy Keeter
Christian Brothers Automotive
★★★★★
"Eliminate 4-5 minute incoming customer status update calls"
We were able to run our best 4 weeks ever while being short a staff member in the front office and still communicate well with our customers. Autoflow has helped eliminate 4-5 minute customer update calls with the click of a button.
Tommy Keeter
Christian Brothers Automotive
★★★★★
"Thank you again for all you do!"
We are indebted to Craig's expertise. He ...
Dave Barry
Christian Brothers Automotive
★★★★★
"Thank you again for all you do!"
We are indebted to Craig's expertise. He volunteered to do a training with us after hours. We learned a ton, set up and made a lot of modifications to our workflow that'll be extremely helpful."
Dave Barry
Christian Brothers Automotive
★★★★★
"Great people to work with!"
Great program! Works very well and is dependable. Great ...
Gary Pontious Jr
Toledo Auto Care
★★★★★
"Great people to work with!"
Great program! Works very well and is dependable. Great people to work with as well. They have always responded quickly to any questions I have had.
Gary Pontious Jr
Toledo Auto Care
★★★★★
"It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business...
Hannah Kennedy
Kennedy Auto Solutions
★★★★★
"It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business. It helps us to build trust and value with our customers by validating the repair and maintenance findings. It shows them the parts and places that we see when their vehicle is lifted off the ground. It also builds a strong record for their files with pictures and videos. The integration with Advance Automotive’s Virtual Vehicle program helps educate our customers as to why we recommend the services we recommend and what the repair or maintenance “does” to or for their vehicle. Thank you for developing and staying on top of this product that has supported our business growth since the beginning of our company.
Hannah Kennedy
Kennedy Auto Solutions