How do I assign a technician so vehicles show on their tablet?
There are two methods to assign technicians. One is identical to how you assign a service advisor. Click on details, and click on the technician you wish to assign. The best method of assigning a tech is by using “Set Priority” Drag...How do I use the Digital Vehicle Inspection?
Performing a Digital Vehicle Inspection: Step 1: Review the vehicle profile If this is the first time the vehicle has been in your shop, you will want to fill out the vehicle profile. Profile pictures are highly encouraged, and you can take multiple photos of the...How do I send the DVI to the client?
Sending the DVI to the Client The DVI can be sent only after the technician has signed-off on the inspection. This is indicated with a notification to the SA, and the DVI button on the dash turns orange. To send, first you will open the DVI by clicking one of the two...How do I open the DVI? Work Orders? QC sheets?
How do I open the Digital Vehicle Inspection? The Quality Control Sheet, or the Work Order? To open the various worksheets, you can click on them in the workflow . The dark blue buttons are NOT workflow steps. Click on the work-sheets and you will open the...Recent Posts
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"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by...
Lucas Underwood
L&N Performance Auto Repair
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"Easily the most effective texting application out there!"
The texting update is substantially easing stress on our staff by providing a clear and concise method to communicate with our clients. No more struggling to locate the client and send a message. No more starting a new “job” to accept a payment for a client who isn’t on site.
Lucas Underwood
L&N Performance Auto Repair
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We were able to run our best 4 weeks ...
Tommy Keeter
Christian Brothers Automotive
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"Eliminate 4-5 minute incoming customer status update calls"
We were able to run our best 4 weeks ever while being short a staff member in the front office and still communicate well with our customers. Autoflow has helped eliminate 4-5 minute customer update calls with the click of a button.
Tommy Keeter
Christian Brothers Automotive
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"Thank you again for all you do!"
We are indebted to Craig's expertise. He ...
Dave Barry
Christian Brothers Automotive
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We are indebted to Craig's expertise. He volunteered to do a training with us after hours. We learned a ton, set up and made a lot of modifications to our workflow that'll be extremely helpful."
Dave Barry
Christian Brothers Automotive
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Great program! Works very well and is dependable. Great ...
Gary Pontious Jr
Toledo Auto Care
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Great program! Works very well and is dependable. Great people to work with as well. They have always responded quickly to any questions I have had.
Gary Pontious Jr
Toledo Auto Care
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Autoflow is a vital tool for our business...
Hannah Kennedy
Kennedy Auto Solutions
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"It helps us to build trust and value with our customers"
Autoflow is a vital tool for our business. It helps us to build trust and value with our customers by validating the repair and maintenance findings. It shows them the parts and places that we see when their vehicle is lifted off the ground. It also builds a strong record for their files with pictures and videos. The integration with Advance Automotive’s Virtual Vehicle program helps educate our customers as to why we recommend the services we recommend and what the repair or maintenance “does” to or for their vehicle. Thank you for developing and staying on top of this product that has supported our business growth since the beginning of our company.
Hannah Kennedy
Kennedy Auto Solutions
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