How do I use the Digital Vehicle Inspection?

Performing a Digital Vehicle Inspection:

Step 1: Review the vehicle profile

If this is the first time the vehicle has been in your shop, you will want to fill out the vehicle profile.
Profile pictures are highly encouraged, and you can take multiple photos of the vehicle

The admin can require that certain vehicle profile fields are filled out before the DVI can be submitted.
When completing a DVI, any required fields missing information will be highlighted and must be addressed.

Pro Tip:

Photograph all four corners of the vehicle, the VIN sticker, and the tire placard.
This record will populate with each visit.

Step Two: Addressing the reason vehicle is here

Review notes from the service
- Concern: Any issues the client had with the car they would like investigated.
- Service: A specifc task requested, i.e. 10,000 mile maintenance package
- Info: Any facts about the car
Acknowledge the reasons by checking the item off
Add notes that address the initial concerns.

Images can also be attached to each concern line by clicking the camera icon

How do I use the Tire Inspection?

Add the OE and Actual Size
- This info will repopulate on this vehicles next visit
  - It is helpful to have this data from the Tire Placard photo in the profile.
Enter Tread Depth
- This also repopulates in subsequent visits. Ensuring you know what the measurements were like last time this car was in the shop.
Set a Status
- Click on the check mark to select the condition
  - Check Mark = Good
  - Exclamation Mark = Needs Future Attention
  - “X’ Mark = Requires Urgent Attention
Add any notes of interest pertaining to the corresponding tire
Add Pictures
- Click the camera and take a picture

How do I select a status?

Simply tap a status, Green, Yellow, or Red.
- These status can be re-named by your administrator
- Default Settings
  - Green = Good Items
  - Yellow = Requires Future Attention
  - Red = Requires Urgent Attention

This is how you report the health status of the component you are inspection, if you have not inspected this item, or it is N/A to the vehicle, leave it blank. The line item will not appear in the client report.

How do I add notes?

Click on Add notes
Adding Notes: Predictive text will generate the top five items matching the what you type. If setup, your notes can be filtered by category.
- Predefined notes are setup from DVI Notes Setup, accessible only by your administrator.
Adding Recommendations: If setup, you can add recommendations by clicking the “add a recommendation” note field.
- You can type any custom recommendations if you do not see a predefined note that matches your situation.
- Predefined Recommendations are setup from DVI Sheet Setup, accessible only by your administrator.

What are Previous Notes?

Previous notes (If toggled) will appear if items requiring future or urgent attention were not marked as “Authorized” by the SA last time the vehicle was inspected.
These notes are meant to alert you toward items from previous visits that may still require attention.
- If the item received a note from a previous inspection and that item was not authorized for repair, that note will repopulate so you know the original context.

How do I add photos to the Digital Vehicle Inspection?

Add Photos by clicking the Camera button (if device is equipped) even if you are adding from a File
- Clicking the Camera icon engage your camera on your tablet / smart phone
  - The picture will not be stored on your device, but will upload directly to the DVI sheet in the cloud.
    - Connection to internet required. (Phones with cell signal also work well)
- Alternatively, you can pre-photograph items for your inspection and upload them from file.
  - This method works well if you are out of range for your WIFI coverage. (ie Parking Lot)
  - Multiple images can be uploaded when stored in the gallery of your device. See animation below

How do I save my progress in the Digital Vehicle Inspection?

All actions on the DVI are saved instantly, just like other cloud based documents.
- If your picture uploads, it is saved that same instant and will be accessible from other logins right away.
- If you added a note, it will be saved if you are connected to the internet.
- Your Service Advisor can see the updates to the DVI as you perform the inspection.

How do I assign tech?

How do I send the DVI to the client?