Tekmetric Ticket Transfer

Tickets added in Tekmetric immediately transfer to Autoflow Tekmetric Create New Repair Order – Enter Required Data Key input criteria will enable tickets to transfer: Customer Name Customer Phone (Mobile Preferred, any number accepted) Vehicle Information Year...

Tekmetric Appointment Sync

Full Appointment Sync with your Tekmetric Calendar Step 1 Make the appointment like normal in Tekmetric Click the time you want Step 2 Add Customer Add Vehicle Adjust time and date if required Click Continue Step 3 Note the customer concern / reason for visit Specify...

Tekmetric User Mapping

Assigned tickets in Tekmetric will be assigned in Autoflow as well Assign staff in Tekmetric Do this from the RO Details tab in the Summary Service writers can be switched, but will be assigned logically based on the user that created the ticket. Ticket transfers with...

Tekmetric Status Mapping

Status changes in Tekmetric will trigger status updates in Autoflow. Customization is simple and quick. To enable Status Sync, log in as the admin in Autoflow Confirm Status Sync is active in Integration Setup Go to the Workflow Setup page Select the Autoflow status...

Tekmetric Integrated DVI

Build the inspections in Autoflow with the information from Tekmetric Purpose for Visit as the Reason Vehicle is Here (RVH) Concern notes added in Tekmetric will appear at the top of the DVI for the technicians Techs acknowledge the concerns before submitting the DVI...