How do I receive texts from new clients that are not in the shop?

You can communicate by text with new contacts that reach out via text Here is how you can text with potential clients not yet in your shop You will be alerted to inbound texts from unknown customers in two ways. A notification on the upper right (the bell icon) A...

How do I reset my password?

 I remember my current password I just want to change it. To open the various worksheets, you can click on them in the workflow . The dark blue buttons are NOT workflow steps.  Click on the work-sheets and you will open the corresponding sheet without causing a status...

Digital Work Order Creation

Work orders can be created and modified multiple ways. Generation from Shop Management System (SMS) Some of the SMS integrations are able to generate a Work Order in Autoflow from the SMS just by pressing a button. If your SMS supports this, then clicking the WO...

Techflow

Ensure your billed hours are being distributed effectively among your technicians. Techflow can show you the real time workload for each technician while allowing you to assign or redistribute work to ensure peak efficiency. Start by picking a vehicle from Unassigned...

Manage and Leverage Groups or Multiple Numbers

Manage multiple numbers to communicate effectively. Create and manage groups for fleets and families. 1.) Click to Edit Customer From the Active Customer Page, click the clients name The pencil icon indicates you can edit information here 2.) Click to edit the...