Push vs. Pull Communication

Push vs. Pull Communication

Push vs. Pull Communication We live in a world where all information is now at our fingertips…well, almost all information. We can pull content from the internet for just about anything: up-to-the-minute news, what our friends are eating, where to vacation, what...
Stop losing cars

Stop losing cars

Stop losing cars There is no worse feeling than having an incredibly busy, profitable day at your shop and then noticing upon closing the one car in the parking lot that fell through the cracks and no one touched. You turn to your service writer, and they shrug their...
Automotive Repair – Disruptive Technology

Automotive Repair – Disruptive Technology

Automotive Repair – Disruptive Technology I enjoy talking, and reading about the subject of disruptive technology. Doom and gloom maybe, but interesting. I have heard lots of predictions about the auto aftermarket repair industry. And, I do agree that one day,...
Automating the Whiteboard

Automating the Whiteboard

Automating the Whiteboard Shops have solved the need to monitor their workflow with whiteboards. Although functional, whiteboards have their limitations. The whiteboard stays in one spot and is not remotely accessible. They can be easily erased, and then there’s...