Rewards & Referrals

Easy-to-use rewards program with a built-in innovative referral tool

From Crisis to More than Just Transmissions

From Crisis to More than Just Transmissions

From Crisis to More than Just Transmissions “Do you do more than just transmission repairs?” For a transmission shop that has been in business since 1960, it was a fair question. For decades and three generations… The answer was no. We were busy, the work was...
How Many Texts Are Too Much?

How Many Texts Are Too Much?

How Many Texts Are Too Much? Yes. Reporting and metrics show that text updates have a positive impact on shop staff and their clients, yet a common concern from the front counter remains the apprehension that they may be sending too many texts. It’s a genuine concern...
Everybody’s Least Favorite KPI

Everybody’s Least Favorite KPI

Quality control (QC), in the professional automotive repair business, is the term used to describe the final phase of the process where a vehicle is inspected after servicing. It is universally understood to be a critical part of any visit. Few would disagree. Fewer...
Missing This KPI is Costing You Tens of Thousands.

Missing This KPI is Costing You Tens of Thousands.

Missing This KPI is Costing You Tens of Thousands. Digital Vehicle Inspections (DVI) continue to catch on in auto repair shops across the country. With the gradual increase in software platforms offering basic digital forms, the number of shops that feel they are...