Are you just checking boxes?

Are you just checking boxes?

Are you just checking boxes? Do you have a DVI? Are you using that DVI to its fullest potential or just checking boxes? I was discussing this topic with a colleague recently and recalled a sermon I once heard. It involved a story about a man with a high-end electric...
Don’t be an island!

Don’t be an island!

Don’t be an island! There are some things I miss due to COVID-19. One of those biggest things is group interaction. Throughout a normal year, I go to at least three Twenty Group meetings with fellow shop owners and attend roughly 10 automotive aftermarket repair...
Who is running/ruining your shop?

Who is running/ruining your shop?

Who is running/ruining your shop? “I can’t get my team onboard to do this…” Uttering this phrase is a startling admission of the fact that you are not running the business; however, this doesn’t have to be a white flag. You can learn to fix this. What can you do...
Be Kind and Support Local Businesses

Be Kind and Support Local Businesses

Be Kind and Support Local Businesses What a total mess this virus has caused. Jobs have been lost, businesses crushed, and people’s lives destroyed. I am amazed at what one virus can do. But, I am also amazed at how resilient people are in tough situations. I...
Communicating From Your Own Pocket

Communicating From Your Own Pocket

Communicating From Your Own Pocket We’ve all known someone that “sells from their own pocket.” In other words, selling that’s based on the feeling of what something is worth rather than the actual value or the appropriate margins for profitability. When this happens,...